OnBase Developer - DevOps

JR United Kingdom; Belfast; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in information management is seeking an OnBase Developer - DevOps to provide post-sale support, coordinate product implementation projects, and deliver technical solutions for enterprise clients. The role requires expertise in OnBase software, problem-solving skills, and the ability to collaborate effectively with project teams. Join a diverse team committed to innovation and continuous improvement, with opportunities for personal growth and flexible working options.

Benefits

Remote/Hybrid work options

Comprehensive benefits package

Opportunities for growth

Supportive work environment

Access to a global network

Qualifications

• Strong experience with solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• OnBase certification required.

Responsibilities

• Develop Agile OnBase solutions dealing with document capture and storage.
• Provide technical development for enterprise clients.
• Troubleshoot installation, configuration, and environmental issues.

Skills

Analytical skills

Troubleshooting skills

Effective communication

Collaboration

Education

Bachelor’s or higher degree in related field

Tools

OnBase

.Net

MS SQL Server

Oracle

MySQL

Kofax

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for our enterprise clients.

The development includes multiple communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and provide configuration services for software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.

This role will have fixed hours (9 am-5:30 pm UTC) with a need to cover on-call 24/7 production/deployment support on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions dealing with document capture, document storage, workflow, and other OnBase areas.
• Develop and support code to integrate with the OnBase API.
• Develop solution improvement and health check opportunities.
• Proficiency with OnBase Configuration, OnBase Client, OnBase Unity Client, OnBase Studio, OnBase Web Client, Hyland Unity Management Console, Hyland API of EP3 and later.
• Lead test transactions, run tests to find errors, and confirm the program meets specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflow, logical processes, hardware and OS environment, interfaces, internal/external checks, and outputs.
• Provide guidance to project team members on developing, testing, installing, and updating both customizable software and custom-built applications.
• Maintain accountability for the technical components of the solution and work with the Project Manager to ensure overall project success.
• Participate fully in Agile team retrospectives to recommend improvements for software and processes.

Functional Knowledge, Skills:

• Bachelor’s or higher degree in a related field or equivalent work experience.
• Strong experience with solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• Experience with .Net, databases, and data center migration.
• Experience working with Kofax.
• Experience creating and modifying workflows.
• Experience with Solution health checks and expanding/modifying solutions.
• Experience with on-prem solutions and software upgrades.
• Strong DIP experience and troubleshooting skills.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to advise on standards, methods, tools, and applications relevant to own specialization.
• Strong analytical, diagnostic, design, planning, and evaluation skills.
• Effective communication skills.
• Ability to facilitate collaboration among diverse stakeholders.
• Understanding of how own area of responsibility impacts the organization.
• Customer-oriented proposal development.
• Proactive in skill development and industry awareness.
• Ability to analyze requirements and advise on operational improvements.
• Demonstrates creativity and innovation to benefit the customer.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, embracing transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone’s voice is heard and opinions are valued.
• Global Connectivity: Connect with over 26,000 talented individuals across 59 countries, fostering diverse cultural and learning opportunities.
• Championing Individuality: Be part of a team that celebrates diversity and encourages individual differences.
• Competitive Total Rewards: Supporting your career, family, personal wellness, and wellbeing (benefits may vary by country).
• Embrace Flexibility: Enjoy remote/hybrid work options, supporting work-life balance.
• Unleash Your Potential: Access opportunities for growth and preparing for a digital future.
• Valuing Every Contribution: Join a workplace that recognizes the impact of each individual.
• Pioneering Sustainability: Contribute to fostering a sustainable and thriving workforce for future generations.