On-site Connect to Work Admin Coordinator

Carrington Blake Recruitment; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Carrington Blake Recruitment is seeking an Administrative Support Officer to join Enfield Council's Equals Employment Team and support the Connect to Work Programme on-site in Enfield.

You will provide administrative and operational support across the supported employment pathway, coordinating referrals, onboarding and participant activities, maintaining accurate records, and acting as a central contact for participants, advisers, employers and partners.

Qualifications

• Experience in an administrative or business support role.
• Experience supporting a structured programme, service or process.
• Strong communication and interpersonal skills.
• Proficient IT skills including Microsoft Office and database/case management systems.
• Experience maintaining accurate records and monitoring data.
• Ability to organise competing priorities and meet deadlines.
• Customer-focused and person-centred service delivery.
• Team player.

Responsibilities

• Provide administrative support throughout all stages of the supported employment pathway.
• Process referrals, eligibility checks and onboarding activities.
• Schedule appointments and coordinate participant activities.
• Maintain accurate participant records and case management systems.
• Monitor participant progress, outcomes and programme milestones.
• Prepare documentation, reports and performance information.
• Support Employment Advisors and Job Coaches with day‑to‑day administration.
• Coordinate employer engagement activities, including meetings and vacancy records.
• Act as a first point of contact for participants, employers and partner organisations.
• Identify and escalates delays or issues affecting participant progression.
• Ensure records and processes comply with GDPR, Council procedures and SEQF requirements.
• Work collaboratively with internal Council services and external partners.

Skills

Administrative support

Communication skills

IT skills

Time management

Customer service

Teamwork

Education

Business Administration qualification

Tools

Microsoft Office

Database / case management systems

Job description

Carrington Blake Recruitment is seeking an Administrative Support Officer to join Enfield Council's Equals Employment Team and support the Connect to Work Programme on-site in Enfield.

You will provide administrative and operational support across the supported employment pathway, coordinating referrals, onboarding and participant activities, maintaining accurate records, and acting as a central contact for participants, advisers, employers and partners.