On-site Community Liaison – Housing Refurbishments

Ian Williams Ltd; West Yorkshire; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Profit share (9% of base salary)

Private mileage scheme and fuel card

Pension contribution up to 5%

Life Insurance

Lighthouse charity counselling

Job summary

Ian Williams Ltd is recruiting a Resident Liaison Officer to support our Capital contract in Bradford and surrounding areas. You will be the first point of contact for residents and work closely with site teams to communicate progress and outcomes of renovation works.

This on-site role requires excellent communication, customer service, and IT skills, plus a full UK driving licence. You will maintain records and prepare progress reports while fostering strong relationships with customers and

Qualifications

• Excellent communication and customer service skills.
• Experience as a Resident Liaison Officer or Tenant Liaison is preferred.
• Full UK driving licence is essential.

Responsibilities

• Be first point of contact for residents and site teams.
• Communicate progress and completion of renovation works internally and externally.
• Maintain electronic records and produce progress reports.

Skills

Communication

Customer service

IT skills

Driving licence

Tools

Microsoft Word

Outlook

Job description

Ian Williams Ltd is recruiting a Resident Liaison Officer to support our Capital contract in Bradford and surrounding areas. You will be the first point of contact for residents and work closely with site teams to communicate progress and outcomes of renovation works.

This on-site role requires excellent communication, customer service, and IT skills, plus a full UK driving licence. You will maintain records and prepare progress reports while fostering strong relationships with customers and