On Site Account Coordinator

Nicholas Associates Group Limited; Livingston; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Birthday day off

Enhanced holiday entitlement

Enhanced pension scheme

Death in Service benefit

Volunteer day

Job summary

Nicholas Associates Group Limited is seeking an Account Coordinator to support recruitment and workforce solutions for a key client. The role focuses on coordinating workforce requirements, onboarding temporary workers, and maintaining strong client relationships to ensure operations run smoothly.

You will manage scheduling, attendance, and performance inquiries while ensuring compliance with processes and delivering consistent service.

Qualifications

• Experience in recruitment or account management preferred.
• Excellent communication and a high standard of written and spoken English.
• Proficient in Microsoft Excel and Microsoft Office.
• Strong organisational skills with the ability to manage multiple priorities.
• Willingness to travel to site locations and participate in an on-call rota.

Responsibilities

• Recruitment, attraction and onboarding of temporary workers.
• Workforce planning and scheduling to meet client requirements.
• Building and maintaining strong relationships with clients and workers.
• Managing attendance, performance and employee queries.
• Ensuring compliance with company and client processes.
• Supporting daily operational requirements and staffing challenges.
• Producing reports and maintaining accurate records.
• Collaborating with internal teams to deliver excellent service.

Skills

Excellent communication

Strong organisational skills

Microsoft Excel & Office

Customer-focused approach

Driving licence & access to vehicle

Tools

Microsoft Excel

Job description

Account Coordinator

Salary: £27,700 per annum
Location: Site-Based
Hours: Monday to Friday, 8:30am to 5:00pm
Start Date: Immediate starts available for the right candidate

Are you organised, proactive and thrive in a fast-paced environment? We're looking for an Account Coordinator to join our team and support the successful delivery of recruitment and workforce solutions for a key client.

This is a varied and rewarding role where no two days are the same. You'll be responsible for managing workforce requirements, supporting recruitment activity, building strong customer relationships and ensuring staffing levels are maintained to meet operational demands.

Key Responsibilities

• Recruitment, attraction and onboarding of temporary workers
• Workforce planning and scheduling to meet client requirements
• Building and maintaining strong relationships with clients and workers
• Managing attendance, performance and employee queries
• Ensuring compliance with company and client processes
• Supporting daily operational requirements and problem-solving staffing challenges
• Producing reports and maintaining accurate records
• Working closely with internal teams to deliver an excellent service

What We're Looking For

• Previous experience within recruitment, account management, workforce planning or a similar coordination role is preferred
• Excellent communication skills and a high standard of written and spoken English
• Good working knowledge of Microsoft Excel and Microsoft Office
• Strong organisational skills with the ability to manage multiple priorities
• A customer-focused approach and the ability to build effective relationships
• Flexibility to support business needs, including participation in an on-call rota
• Ability to travel to site locations, therefore a driving licence and access to a vehicle is preferred

What We Offer

• Competitive salary of £27,700
• Immediate starts available
• Enhanced holiday entitlement
• Enhanced pension scheme
• Death in Service benefit
• Birthday day off
• Paid volunteering day to support a charity of your choice
• Access to an employee benefits platform including:
  • 24/7 GP service
  • Emotional wellbeing support
  • Discounts at major retailers, restaurants and leisure venues

Why Join Us?

This is a fantastic opportunity to join a growing business where you can make a real impact, develop your career and work within a supportive and energetic team environment.

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.