On Call Support Worker

Virtual Bridges; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a renowned company as an On Call Support Worker in Bristol, where you'll provide vital care services and support outside regular hours. With a competitive hourly pay of up to £14.32, benefit from excellent training and flexible working arrangements, making it perfect for experienced individuals in the support sector.

Benefits

Competitive hourly rate up to £14.32

Excellent training and support

Help@hand membership providing 24/7 health & wellbeing support

Bike scheme

Vouchers for significant birthdays/life events

Christmas perks

Qualifications

• Experience in a support role required.
• Reliable, organized, and able to multi-task.
• Driver with own vehicle and clean license.

Responsibilities

• Respond to phone calls from staff and service users outside regular office hours.
• Ensure accurate record-keeping, documenting interactions and incidents.
• Assist with competency assessments of support staff.

Skills

Leadership

Communication

Resilience

Organization

Flexibility

Job description

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On-Call Support Worker - Bristol

Location: Bristol (BS16) Pay: Up to £14.32 per hour Job Type: Full-time | Part-time | Permanent

On-Call Support Worker - Bristol

Location: Bristol (BS16) Pay: Up to £14.32 per hour Job Type: Full-time | Part-time | Permanent

Are you an experienced Support Worker looking for the next step in your career? Do you have strong leadership skills, resilience, and a passion for delivering outstanding service? If so, this On-Call Support Worker role could be perfect for you.

About the Role As an On-Call Support Worker, you will be at the forefront of care services, providing responsive and effective support to staff, service users, and other stakeholders. This role is crucial in ensuring continuity of care and emergency response outside regular office hours.

The on-call service operates 24/7, and we are looking for fully flexible individuals who can cover a range of shifts when required.

Types Of On-Call Roles

• On-call: Answering calls, resolving queries, and liaising with support teams
• Standby: Attending sites to provide emergency cover and direct support
  
  

Key Responsibilities

• Respond to phone calls from staff and service users outside regular office hours
• Communicate with support staff and liaise with approved agencies
• Provide cover when required, attending shifts if no alternative is available
• Ensure accurate record-keeping, documenting interactions and incidents
• Remain in a fit state to drive and within reasonable proximity to service locations for emergency response
• Assist with competency assessments of support staff
• Support senior management with administrative tasks when required
  
  

Essential Skills & Experience

• Experience in a support role
• Reliable with strong leadership and communication skills
• Resilient, organised, and able to multi-task
• Flexible and adaptable, ready to cover shifts at short notice
• Driver with own vehicle and clean licence
  
  

Desirable Skills

• 12+ months experience in support roles
• Experience at supervision or management level
• Experience in various support settings
• Understanding of challenging behaviour support
  
  

Benefits

• Competitive hourly rate up to £14.32
• Excellent training and support
• Help@hand membership providing 24/7 health & wellbeing support
• Bike scheme
• Vouchers for significant birthdays/life events
• Christmas perks
  
  

Apply Today!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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