On Board Host - Liverpool

SSP; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading catering provider in the UK seeks an On Board Host in Liverpool. In this full-time role, you will provide 'at seat trolley service' on trains, ensuring outstanding customer service while managing stock and transactions. Ideal candidates should have at least 2 years of customer-facing experience in the Retail, Leisure & Hospitality sectors. The company offers competitive pay, commission, and various employee benefits, including training programs and discounts. Join us and start a rewarding journey with diverse growth opportunities.

Benefits

Discounted meal while on shifts

Employee discounts

Award-winning training programs

Health & Wellbeing support

Qualifications

• At least 2 years of experience in a customer-facing role within the Retail, Leisure & Hospitality industry.
• Ability to work long hours and varying shifts in a fast-paced environment.

Responsibilities

• Provide 'at seat trolley service' on trains.
• Assist passengers and manage stock effectively.
• Accurately account for stock and transactions.

Skills

Outstanding customer service

Adaptability

Sales targets achievement

Job description

On Board Host - Liverpool

On-Board Host for TransPennine Express (TPE) at Liverpool Lime Street Station.

Pay Rate : 13.20 per hour plus commission.

Hours : Full Time (39 hours).

Shifts : Rotational shifts between 6am and 9pm, including some weekends .

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
• Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry.

Full Training will be provided.

AS AN ON BOARD HOST YOU'LL :

• Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
• You can claim upto 50 rover tickets for TPE network rail for family & friends.

WHY JOIN AS ON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits :

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.

Please note that if your application is successful, you will be required to complete a DBS check.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.