Omnichannel Territory Manager

Blue Square; Crawley; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Sick pay

Life Assurance

Discounts & perks

Job summary

Samsung is seeking an Omnichannel Territory Manager to drive commercial success across retail stores and contact centres by building strong relationships, training in-store teams on the latest devices and incentives, and boosting brand awareness.

You will cover a large UK geography with a driving license, use data insights to spot opportunities, report on performance, and deliver engaging training sessions to managers and colleagues.

Qualifications

• Experience in omnichannel routes to market (retail, online, digital, or contact centre).

Responsibilities

• Stay ahead of the curve by becoming an expert in Samsung Mobile (MX) products and engage territory.
• Cultivate and maintain strong relationships with store management and teams.
• Identify growth areas using data to inform decisions and drive sales opportunities.
• Deliver impactful training to store management and colleagues.
• Report on customer interactions, sales and training to show ROI.
• Attend contact centre activations and pop-up activity, providing support when required.

Skills

Territory management

Training delivery

Data insights

Strong communication

Autonomous working

Job description

As an Omnichannel Territory Manager, you’ll drive commercial success across retail stores and contact centres by building strong relationships and delivering standout results. You’ll train in‑store teams on the latest devices and incentives, boost brand awareness, and strengthen loyalty. Using your insight, you’ll enhance Samsung’s presence and spot opportunities to improve performance across your territory.

WHAT YOU’LL BE UP TO

• Stay ahead of the curve by becoming an expert in all things Samsung Mobile (MX) and their products, ensuring your territory is always informed and engaged to increase brand sales.
• Cultivate and maintain strong, influential relationships with store management and team members.
• Identify growth areas within your territory, leverage data and insights to inform decision-making and drive sales opportunities.
• Deliver impactful training sessions to store management and colleagues, ensuring every interaction is memorable and engaging.
• Report on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment.
• Attend contact centre roadshow activations and tactical pop-up activity, providing support when required.

ARE YOU OUR PERFECT PARTNER?

• You are comfortable with covering a large geographical area, and a full UK driving license is required.
• You have a strong sense of passion for retail and have a proven track record of omnichannel routes to market, within the retail, online, digital or the contact centre space.
• You have a retail background with established experience either in store, area or territory management.
• You are a confident and passionate communicator delivering in person and virtual training sessions.
• You are comfortable manging your time to get the maximum results, working autonomously within your team.
• You have a great eye for using data and insights and can spot and feel confident developing sales opportunities.

WHAT YOU CAN EXPECT FROM US

• Company Sick Pay + Life Assurance: 4 times your annual salary
• Access to a range of discounts and perks across our key partners & beyond