Omnichannel Supply Chain Solutions Programme Lead

PRIMARK; Normanton on Trent; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Pension

27 days leave + bank holidays

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Job summary

Primark in the United Kingdom seeks a Supply Chain Solutions Programme Manager to lead the design and rollout of an omnichannel logistics strategy. You will shape the future of warehousing, distribution, click & collect and reverse logistics, with a focus on efficiency, resilience and cost effectiveness.

Reporting to the Head of Supply Chain Development, you will partner with Digital Retail, Finance, Inbound, Logistics, Procurement and Technology to translate strategy into scalable programmes,

Qualifications

• Educated to degree level or equivalent experience.
• Extensive experience (6+ years) in solutions design and project management within fulfilment and logistics.
• Strong understanding of automation technology and engineering.
• Proven track record of driving operational excellence and project delivery.
• Experience leading large-scale programmes.

Responsibilities

• Lead development of long-term e-commerce supply chain strategies that support business growth, customer experience, service levels and cost objectives.
• Evaluate and optimise fulfilment network capacity, throughput, resilience and operational efficiency to support future growth.
• Develop business cases and strategic recommendations for network expansion, automation investments and operational improvements.
• Lead the design and implementation of scalable fulfilment solutions across warehousing, distribution, click & collect and reverse logistics operations.
• Manage complex cross-functional programmes from concept through implementation, ensuring delivery of operational, financial and customer benefits.
• Use data, modelling and forecasting to identify opportunities for productivity improvement, cost reduction and enhanced service performance.
• Build strong partnerships across operations, technology, finance, property and retail teams, influencing key strategic decisions through robust analysis and clear recommendations.
• Define and drive the automation and innovation roadmap, leveraging emerging technologies to improve efficiency, scalability and customer availability.

Skills

Project management

Automation technology

Stakeholder management

Leadership

AutoCAD

Commercial awareness

Education

Degree or equivalent

Tools

AutoCAD or similar design tools

Job description

Primark in the United Kingdom seeks a Supply Chain Solutions Programme Manager to lead the design and rollout of an omnichannel logistics strategy. You will shape the future of warehousing, distribution, click & collect and reverse logistics, with a focus on efficiency, resilience and cost effectiveness.

Reporting to the Head of Supply Chain Development, you will partner with Digital Retail, Finance, Inbound, Logistics, Procurement and Technology to translate strategy into scalable programmes,