Omnichannel Fashion Advisor — Customer Experience Leader

Colonial Group; Leven; On-site; GBP 18,000 - 23,000; Full time

Job summary

New Look in the United Kingdom is seeking a Sales Advisor to help deliver an exceptional customer experience across in-store and online channels. You will work with the management team to embody our service promise and fashion-forward brand values, making every interaction personal and engaging.

You'll inspire customers with the latest fashion, support omnichannel shopping, and contribute to a welcoming store environment.

Qualifications

• Confident with people and passionate about talking to customers.
• Understand local customers and drive sales while connecting with the community.
• Passionate about fashion and staying up to date with trends.
• Retail experience is desirable but not essential.
• Team player who embraces change and supports colleagues.

Responsibilities

• Support in delivering our service techniques to inspire customers.
• Create an engaging in-store experience reflecting brand standards.
• Assist omnichannel sales across in-store, app and website.
• Act as Your Voice Representative to relay team feedback.
• Support store opening and security procedures as a Key Holder when required.

Job description

New Look in the United Kingdom is seeking a Sales Advisor to help deliver an exceptional customer experience across in-store and online channels. You will work with the management team to embody our service promise and fashion-forward brand values, making every interaction personal and engaging.

You'll inspire customers with the latest fashion, support omnichannel shopping, and contribute to a welcoming store environment.