Omnichannel Fashion Advisor

NEW LOOK; Bletchley; On-site; GBP 18,000 - 23,000; Full time

Job summary

New Look in the United Kingdom seeks a proactive Sales Advisor to deliver exceptional customer service and support omnichannel shopping experiences. You will embody our brand values, help customers look good, and contribute to a visually exciting store environment.

In this role you’ll collaborate with store leadership, engage with local customers and the community, and drive sales while maintaining store standards and promotions. A passion for fashion and teamwork is essential for success.

Qualifications

• Experience delivering high-quality customer service in fashion retail.
• Knowledge of local customer base and community engagement.
• Passion for fashion and current trends.
• Ability to adapt in fast-paced retail environments.
• Team-oriented with strong communication and reliability.

Responsibilities

• Deliver outstanding customer experience using service techniques.
• Work Omnichannel to guide customers between in-store and online.
• Maintain store standards and visually appealing layouts.
• Support Your Voice initiatives and team engagement.
• Assist with opening/closing duties as a Key Holder when needed.
• Recommend products and drive store performance with department expertise.
• Stay informed on brand promotions and Visual Merchandising guidelines.

Skills

Customer service

Local market knowledge

Fashion awareness

Team player

Resilience

Attention to detail

Communication

Brand ambassador

Job description

New Look in the United Kingdom seeks a proactive Sales Advisor to deliver exceptional customer service and support omnichannel shopping experiences. You will embody our brand values, help customers look good, and contribute to a visually exciting store environment.

In this role you’ll collaborate with store leadership, engage with local customers and the community, and drive sales while maintaining store standards and promotions. A passion for fashion and teamwork is essential for success.