Office Manager, Central London

Retail Human Resources plc; Greater London; Hybrid; GBP 50,000 - 58,000; Full time

Job summary

Retail Human Resources plc is seeking an experienced Office Manager to lead day-to-day operations at the UK headquarters. You will oversee facilities, health and safety, budgets, procurement, vendor contracts, and travel while supporting senior leadership and onboarding efforts.

The role balances operational delivery with executive support, requiring strong organisational skills, attention to detail and the ability to drive process improvements in a fast-paced environment.

Qualifications

• At least three years' experience in office, facilities or executive support in a fast-paced corporate environment.
• Experience managing corporate travel, suppliers and operational budgets.
• Knowledge of UK health and safety regulations.
• Proficiency in Microsoft Office and Google Workspace.

Responsibilities

• Oversee day-to-day operations of the UK headquarters and facilities management.
• Ensure health and safety compliance across the office.
• Manage office budgets, procurement, vendor and contract management, and corporate travel.
• Provide executive support to senior leadership and supervise one direct report.
• Support onboarding and workplace culture initiatives; drive process improvements.

Skills

People management

Organization & multitasking

Executive support

Facilities coordination

Budgeting & procurement

Tools

Microsoft Office

Google Workspace

Job description

This global consumer products business is a market leader in toys, collectibles, plush, action figures and musical instruments, with a portfolio of well-known licensed and owned brands enjoyed by consumers worldwide. With over 25 years of design, development and manufacturing expertise, the company operates internationally across more than 100 countries and is recognised for its innovative approach, collaborative culture and ability to bring emerging trends to market through high-quality products.

The office manager will take ownership of the day-to-day operations of the UK headquarters, ensuring the office runs efficiently, safely and professionally. Responsibilities include overseeing facilities management, health and safety compliance, office budgets, procurement, vendor and contract management, corporate travel, logistics and office projects. The role also provides executive support to senior leadership, manages one direct report, supports employee onboarding and workplace culture initiatives, and plays a key part in improving processes and maintaining a well‑organised, high‑performing office environment.

Applicants should have at least three years' experience in office, facilities or executive support within a fast‑paced corporate environment, alongside experience managing corporate travel, suppliers and operational budgets. The successful candidate will be a confident people manager with strong organisational skills, excellent attention to detail and the ability to balance operational delivery with executive support. Knowledge of UK health and safety regulations, proficiency in Microsoft Office and Google Workspace, and experience using workplace technology to improve efficiency are highly desirable. Above all, the company is looking for someone resilient, hands‑on, commercially aware and trustworthy, with the confidence to take ownership, build strong relationships and support the business through change.

The role offers a salary of £50,000, with flexibility to increase to £58,000 for the right candidate. Employees benefit from the opportunity to work closely with senior leadership in a trusted and influential position, with scope to shape the role, improve business processes and develop over time. While the position is primarily office‑based, there is potential to work from home one day per week once established in the role and performing successfully.
Reference: AW - JEJZOM - 01