Office Manager

AMA Admin; Romford; Sur place; GBP 38 000 - 52 000; Plein temps

Résumé du poste

Milk Education partners with a well-established Academy to recruit an experienced Office Manager to lead administrative operations and the admin team. You will work closely with the Headteacher, SLT and Trustees to ensure smooth day-to-day running, safeguarding administration, HR processes and governance support.

The role requires proactive leadership, excellent organisational skills and the ability to handle sensitive situations with professionalism and confidentiality within an educational

Qualifications

• This role requires experience in managing an administration team within an educational setting.
• Proven ability to handle payroll, staff records and safeguarding administration.
• Strong organisational, governance and confidential handling of information.

Responsabilités

• Line manage the administration team and support professional development.
• Oversee day-to-day office operations and processes for efficiency.
• Monitor procedures and communications; identify improvements.
• Provide front-of-house leadership and ensure professional service.
• Handle sensitive situations with discretion and diplomacy.
• Maintain pupil and staff records; support governance processes.
• Support Headteacher, SLT and Trustees; attend relevant events.

Connaissances

Team leadership

Office management

HR administration

Confidentiality

Formation

Education admin experience

Description du poste

Office Manager

About the role

Milk Education is working in partnership with a well-established Academy to recruit an experienced and highly organised Office Manager to lead and oversee its administrative operations.

This is a key leadership support role, working closely with the Headteacher, Senior Leadership Team and Trustees to ensure the smooth, effective and efficient day-to-day running of the Academy.

The successful candidate will take responsibility for a wide range of operational and administrative functions, including the management of the administrative team, personnel processes, safeguarding administration, health and safety compliance, pupil and staff records, and governance support.

We are looking for a proactive and confident individual who can demonstrate excellent organisational and leadership skills, exercise sound judgement and manage competing priorities effectively. You will be comfortable handling sensitive and complex situations independently, using your initiative and maintaining the highest standards of professionalism and confidentiality.

This is an excellent opportunity for an experienced Office Manager or Senior Administrator looking to take on a varied and rewarding role within an educational setting.

Key Responsibilities

Team Leadership and Office Management

• Line manage and support the professional development of the administration team, promoting a collaborative and high-performing working environment.
• Oversee the day-to-day running of the Academy's administrative functions, ensuring systems and processes operate efficiently.
• Monitor and quality assure administrative procedures and communication systems, identifying opportunities for improvement.
• Ensure reception and front-of-house staff deliver a welcoming, professional and responsive service to staff, pupils, parents and visitors.
• Handle sensitive and challenging situations with discretion, tact and diplomacy.
• Maintain effective systems for the management of pupil and staff records.
• Provide administrative support to the Headteacher, Senior Leadership Team and Trustees, as required.
• Attend relevant training, meetings and Academy events.

Personnel and HR Administration

• Ensure accurate and timely submission of payroll information relating to new appointments, changes to employment terms and conditions, and staff leavers.
• Maintain secure and up-to-date personnel records, including information relating to salaries, pensions, sickness and absence.
• Ensure staff are kept informed of relevant employment matters, including maternity arrangements, leave of absence, sickness procedures and pension-related updates.
• Oversee processes relating to staff employment status, registration, immigration and sponsorship requirements, liaising with relevant parties where necessary.
• Support the Headteacher and Senior Leadership Team with the implementation and administration of internal personnel policies.
• Coordinate and oversee recruitment and selection processes for all staff, ensuring compliance with the Academy's recruitment and employment procedures.
• Manage administrative staff absence and arrange appropriate cover to maintain continuity of service.
• Coordinate the completion and timely submission of the Academy Workforce Census, ensuring all information is accurate.

Safeguarding and Compliance

• Ensure the Single Central Record is accurat