Office Manager

JR United Kingdom; Guildford; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading law firm in Surrey is searching for an experienced Practice Manager to oversee their operations. This critical role focuses on ensuring efficiency, compliance, and financial management while leading the HR functions within a dynamic legal environment. Candidates should demonstrate strong expertise in legal operations and possess excellent leadership skills.

Benefits

Company pension

Private medical insurance (post-probation)

Qualifications

• Proven experience as a Practice or Operations Manager in a law firm is essential.
• Strong understanding of SRA, AML, GDPR compliance required.
• Skills in leading HR functions and financial reporting are necessary.

Responsibilities

• Manage office operations and ensure SRA compliance.
• Oversee budgeting, billing, and debt collection.
• Develop and implement policies and procedures across the firm.

Skills

Financial Acumen

Leadership

Communication

Problem Solving

Tools

LEAP

Xero

Microsoft 365

Job description

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An established law firm is seeking an experienced Practice Manager to oversee day-to-day operations in their Surrey office. This key leadership role requires strong expertise in legal practice management, particularly in finance, compliance, HR, and operations.

Key Responsibilities:

• Manage office operations, ensuring efficiency and SRA compliance
• Oversee budgeting, billing, debt collection, and financial reporting
• Lead HR functions – recruitment, onboarding, reviews, and staff development
• Maintain compliance with AML, GDPR, and risk protocols
• Supervise legal systems (LEAP, Xero, Microsoft 365) and IT infrastructure
• Develop and implement firm-wide policies and procedures
• Support fee earners with workflow and operational efficiency
• Oversee office facilities, supplier contracts, and procurement
• Handle client queries professionally to maintain strong relationships
• Report on financial and operational performance to leadership

Requirements:

• Proven experience as a Practice or Operations Manager in a law firm (essential)
• Strong financial acumen and understanding of legal billing
• In-depth knowledge of SRA, AML, GDPR compliance
• Proficiency with LEAP, Xero, and Microsoft 365
• Excellent leadership, communication, and problem-solving skills
• Ability to work across two London offices (four days at the nearest, one day at the other)
• Company pension
• Private medical insurance (post-probation)