Office Manager

St Thomas Church of England Primary School, Lydiate; Grimsby; On-site; GBP 18,000 - 24,000; Full time

Job summary

St Thomas Church of England Primary School, Lydiate is seeking an experienced School Office Manager to lead the busy school office and administrative functions. You will provide a welcoming front-of-house service to pupils, parents, visitors and staff, and oversee daily operations to ensure smooth running.

Reporting to the Senior Leadership Team and School Business Manager, you will manage attendance, admissions, MIS data, and financial tasks while maintaining high standards of customer service

Qualifications

• Experience in reception or front-of-house roles.
• Strong organisational and time-management abilities.
• Proficiency with data entry and school MIS systems.
• Ability to handle financial tasks like invoices and payments.

Responsibilities

• Provide a warm, professional front-of-house service for pupils, parents, visitors and staff.
• Oversee day-to-day office operations and administrative systems.
• Monitor pupil attendance and liaise with parents/carers on unexplained absences.
• Coordinate admissions processes and maintain accurate pupil records.
• Process orders, invoices and payments and maintain financial records.
• Prepare statutory returns and administrative reports on time.

Skills

Customer service

Administrative skills

Data entry/MIS

Finance processing

Tools

SIMS/MIS

Job description

School Office Manager

The School Office Manager is a key member of the school's support team, providing a professional, friendly and welcoming front-of-house service to pupils, parents, visitors and staff. The postholder is responsible for overseeing the smooth day-to-day running of the school office and administrative functions, ensuring high standards of customer service, organisation and efficiency.

Working closely with and supported by the Senior Leadership Team and School Business Manager, the School Office Manager will lead on a range of operational and administrative processes that contribute to the effective management of the school.

Key Responsibilities

• Provide a warm, professional and welcoming reception service for all visitors, parents, pupils and external agencies.
• Oversee the effective day-to-day operation of the school office, ensuring administrative systems and procedures run efficiently.
• Manage and monitor pupil attendance, including first-day response procedures for unexplained absences and liaison with parents/carers.
• Coordinate pupil admissions processes and maintain accurate pupil records.
• Undertake finance administration duties, including processing orders, invoices, payments and maintaining financial records in line with school procedures.
• Prepare and submit statutory returns and administrative reports within required deadlines.
• Lead on the administration and maintenance of the school's Management Information System (MIS), ensuring data accuracy, integrity and compliance.
• Maintain school databases and pupil information records, producing reports as required.
• Provide administrative support to the Senior Leadership Team, School Business Manager and wider school staff.
• Ensure compliance with school policies, data protection requirements and relevant legislation.
• Support the organisation of school events, communications and wider operational activities.
• Contribute to a positive, inclusive and supportive school environment.
• Support with Safeguarding tasks such as updating the Single Central Register

Purpose of the Role

To ensure the efficient management of the school office and administrative functions, providing a high-quality service that supports pupils, staff, parents and the wider school community, while contributing to the effective operation of the school as a whole.