Office Manager

Hop Talent; Greater London; On-site; GBP 38,000 - 52,000; Full time

Job summary

Hop Talent is hiring an Office Manager & People Operations Assistant to own a fast-paced, 16,500 sq ft Shoreditch HQ. You’ll oversee facilities, onboarding, team culture and guest experience, with hands-on tasks and project coordination.

The role is full-time, five days a week, office-based in Shoreditch, with core hours around 9:30am–5:30pm and occasional extra events. Equity/benefits discussed with growth potential.

Qualifications

• 2+ years’ experience in Office Management, Workplace Operations, People Operations or a similar role.

Responsibilities

• Run day-to-day operations of a large Shoreditch office, ensuring spaces are pristine and guest-ready.
• Manage facilities, maintenance, cleaners, contractors, suppliers and building management.
• Support office fit-outs, renovations and improvement projects from brief to completion.
• Own onboarding for new joiners including desks, equipment, accounts and welcome packs.
• Support People Operations and maintain employee documentation; help improve processes as the team grows.
• Manage reception and create an exceptional experience for guests and visitors.
• Organise team lunches, events and company socials.
• Maintain clear processes in Notion so nothing falls through the cracks.

Skills

Office Management

Facilities

People Operations

Operations Coordination

Tools

Notion

Job description

We’re hiring an exceptional Office Manager & People Operations Assistant to take ownership of a fast-paced, 16,500 sq ft Shoreditch HQ.

This is a highly hands-on role for someone who takes genuine pride in creating a brilliant workplace. You’ll oversee everything from facilities, contractors and office projects to onboarding, team culture and the day-to-day guest experience.

You’ll be the person who spots what needs doing and gets it done - whether that means coordinating a contractor, setting up a new starter, organising a team event, assembling furniture or making sure the office is immaculate ahead of an important meeting.

The role

You’ll take ownership of:

• Running the day-to-day operations of a large Shoreditch office, ensuring the space is always pristine, functional and guest-ready.
• Managing facilities, maintenance, repairs, cleaners, contractors, suppliers and building management.
• Supporting office fit-outs, renovations and improvement projects from initial brief through to completion.
• Getting hands-on when needed — assembling furniture, mounting shelves, painting, unpacking deliveries and fixing smaller issues.
• Owning the new joiner experience, including desks, equipment, accounts, onboarding schedules and welcome packs.
• Supporting wider People Operations, maintaining employee documentation and helping improve processes as the team grows.
• Managing reception and creating an exceptional experience for guests, investors, partners and visitors.
• Organising team lunches, dinners, socials, offsites, birthdays, celebrations and company events.
• Managing office suppliers, invoices, stock and spend.
• Maintaining clear processes and systems in Notion so nothing falls through the cracks.

About you

We’re looking for someone with 2+ years’ experience in Office Management, Workplace Operations, People Operations, Facilities or a similar role.

You’ll ideally be:

• Genuinely hands-on and happy to get stuck in.
• Highly organised and comfortable juggling multiple priorities.
• Confident managing contractors, suppliers and workplace projects.
• Proactive — you notice problems and solve them without waiting to be asked.
• A strong communicator who is equally comfortable dealing with contractors, new starters and senior guests.
• Passionate about creating an outstanding office and employee experience.
• Comfortable working in a fast-growing, entrepreneurial environment.
• Experienced with Notion or similar workplace/project management tools.

Experience within a startup, hospitality-led brand, flexible workspace or fast-growth business would be particularly relevant.

This is a full-time, five-day-a-week office-based role in Shoreditch, with core hours around 9:30am–5:30pm. Some flexibility for occasional early starts, evenings or events will be required, with weekend work paid separately.

The package includes a competitive salary, equity, personal development budget, relocation support where appropriate, team lunches and dinners, and significant opportunity to grow with the business.

If you’re someone who takes pride in making things happen, loves creating an exceptional workplace and wants real ownership within a rapidly growing company, we’d love to hear from you.