Office Manager

Cambridge Enterprise; Cambridge; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

30 days holiday (plus bank holidays)

Private medical insurance (Bupa)

Hybrid role with flexible working

University pension scheme

Job summary

Cambridge Enterprise is seeking an Office Manager to keep the West Cambridge site running smoothly, from reception to facilities and events. You will supervise the Office Coordinator and shape our workplace experience with autonomy to improve processes.

You will thrive on organisation, guest service, and coordinating suppliers while using Microsoft Office and AI tools to streamline operations. This hybrid role offers flexibility and a dynamic team in a fast-moving environment.

Qualifications

• Experience running office operations or similar roles.
• Proven track record supervising and developing a small team.
• Excellent organisational skills with ability to juggle priorities.

Responsibilities

• Oversee day-to-day office operations at West Cambridge and Hauser Forum Seminar Centre.
• Lead reception, meeting spaces, hospitality, supplies and logistics.
• Supervise the Office Coordinator and mentor junior staff.
• Identify process improvements and raise service standards.

Skills

Office operations

People supervision

Organisation

Hospitality

Communication

Suppliers & logistics

Tech savvy

AI curiosity

Tools

Microsoft Office

Job description

West Cambridge | From £30,000 | Full-time | Office working

Make every day at Cambridge Enterprise feel seamless, organised and welcoming.

Why you will love this role

This role sits at the heart of the Cambridge Enterprise office. You'll keep the workplace running smoothly, whether that's supporting employees, hosting visitors or overseeing office operations.

You'll lead the services that people notice every day. From reception and meeting spaces to hospitality, supplies and office logistics, you'll create an environment where colleagues and visitors feel supported from the moment they walk through the door.

Alongside managing our office operations, you'll oversee the day-to-day running of the Hauser Forum Seminar Centre and lead our Office Coordinator (to be hired). You'll have the autonomy to improve processes, raise service standards and shape how our workplace experience evolves over time. We're a small People and Ops team that likes to move quickly, so you'll inherit solid foundations and have real scope to build on them.

Without this role, many of the things people take for granted simply wouldn't happen. You'll be the person who keeps everything connected and organised behind the scenes.

What we're looking for

• You've ran office operations, workplace services or something similar, and you know what good looks like.
• You've led people before and enjoy supervising, coaching & developing, especially the part where someone grows because of you.
• Serious organisational skills and super confident juggling multiple priorities at the same time.
• You spot problems early, fix them, then improve the process so they don't come back.
• Obsessed with providing a great service. You care how colleagues and visitors feel from the moment they walk in.
• Excellent communicator, equally comfortable with a new starter or the exec team.
• You've coordinated suppliers, services, hospitality or workplace logistics.
• Comfortable with tech and Microsoft Office, and genuinely curious about using AI to make things run better.
• Reliable, discreet, and detail-obsessed.

Nice to have

• You've ran a reception or front-of-house function.
• You've supported events, hospitality or conference facilities.

Diversity and equality matter

These are our ideal requirements, but we know some people are less likely to apply for the role unless they check every single box. At Cambridge Enterprise, we promote a diverse, inclusive and empowering culture,so if you feel you have most of the skills and experience needed, we're love to hear from you.

If you have any questions about the interview process, or if you need any reasonable adjustments, please don't hesitate to contact Sofia or the People andCulture team at [e-mail]

Why Cambridge Enterprise?

We are at the heart of Europe's most successful research and technology cluster and we're on a mission to bring innovation to life, making a difference to society, the UK economy, and the University of Cambridge. We connect the innovative minds of the University’s academics with the funding, start-up expertise and commercial relationships they need to help their ideas thrive.

Our success stories include an electric vehicle charging technology that's as convenient as filling up with petrol, a programme to prevent ideological extremism, and the world's first treatment for a rare cause of blindness. Now, we need an Office Managerto join our team at our vibrant West Cambridge site.

Perks at a glance

• 30 days holiday (plus bank holidays)
• Class-leading Bupa private medical insurance
• Hybrid role with genuine flexible working - including work from abroad for up to 30 days a year in most roles
• Generous University pension scheme.
• A commitment to personal development including LinkedIn learning.
• Family-friendly policies (including enhanced parental leave & childcare benefits, fertility leave, and pregnancy loss leave)
• Mental health and well-being support including access to free counselling.
• Access to Bupa's Menopause Plan for expert advice and support.
• Retail and travel discounts.

Key dates

Closing date: 14 September
Screening: 16 September
First interviews: 22 September
Final interviews: 1 October