Office Manager

Friends of the Elderly; Alton; On-site; GBP 9,800 - 12,000; Part time

Benefits offered by this job

Learning and development

Wellbeing support programs

Retail discount schemes

Staff loans from salary

Health cash plans

Cycle to work scheme

Long service awards

Refer a friend £200 bonus

Group Pension Plan

Free parking

Overtime pay enhancements

Uniforms provided

Paid breaks

Free DBS checks

Job summary

Friends of the Elderly seeks an Office Manager to join our team in Alton, Hampshire. You will deliver confidential and efficient administrative services, manage staff records and pay, and support recruitment and training in a nursing home/day care setting.

The role requires strong Microsoft Office 365 skills and experience with IT systems. This permanent, part-time position offers a rewarding opportunity to support older people in our community.

Qualifications

• Experience in organising and providing efficient general administrative support.
• Ability to handle confidential information with discretion.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide confidential, accurate and efficient administrative service.
• Handle financial tasks and ensure income/expenditure processes are correctly recorded.
• Support recruitment, staff inductions, training and ongoing development with central support teams.
• Maintain staff information and working hours and ensure timely documentation.

Skills

Microsoft Office 365

Outlook

Word

Excel

Softworks

Communication

Tools

Softworks

Job description

Salary £10,907 per annum / £17.48 per hour

Location Alton, Hampshire

This is a Permanent , Full Time vacancy.

The role

Contract: Permanent, Part Time (12 hours per week, Monday and Tuesday 6 hours per day (9:30am – 15:30pm)

Working Pattern: Days

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel. We have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

The Lawn is a beautiful Georgian period home in the rural village of Holybourne, Hampshire. From housekeeping to the care and management teams, all our staff are trained to the highest standard. We create a personalised care plan for each of our residents, ensuring that our enthusiastic, compassionate staff are able to meet everyone’s personal needs.

As a key member of our home’s management team, you’ll be the first friendly face people meet. You’ll work closely with the Care Home Manager, providing the support they need to help us deliver safe, high-quality care for our residents.

As our Office Manager, you’ll offer a confidential, accurate and efficient administrative service, keeping everything running smoothly behind the scenes. You’ll handle financial tasks with care, making sure our income and expenditure processes are set up correctly and recorded clearly.

You’ll also help manage staff information and working hours, ensuring everything is completed on time and in line with our compliance standards. Alongside this, you’ll play an important role in recruitment, and support the planning of staff inductions, training and ongoing development – working closely with our central support teams.

We are looking for someone with experience in organising and providing efficient general administrative support. With excellent communication and interpersonal skills, you’ll have the ability to create and maintain positive relationships with all working partnerships and handle a wide range of enquiries in a timely and confidential manner.

With good knowledge of Microsoft Office 365, including Outlook, Word and Excel, you’ll have experience in the implementation of new IT systems and training staff. Knowledge of Softworks would also be extremely beneficial in this role.

Working in a residential/nursing home for older people or within a charity would be beneficial. This isn’t just a job; it’s about making a difference to older people’s lives every day.

Rewards and Recognition

• Learning, development, and career progression.
• Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.
• Retail discount schemes to make your salary go further.
• Access to loans at affordable rates, saving directly from salary and advance pay already earnt.
• Health cash plans for you and your family.
• Cycle to work scheme.
• Long service awards, that increase with length of service.
• Refer a friend to work for us and receive a £200 bonus.
• Group Pension Plan, with a 6% contribution from us.
• Free parking at our homes and day clubs.
• Evening, weekend, and bank holiday enhancements to pay, as well as overtime premiums for care staff.
• Uniforms are provided.
• Paid breaks in our care homes and day care services for care staff.
• Free DBS checks.

Safeguarding:

Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome.

Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship, but we welcome applications from those who have a right to work in the UK.

Who we are

For 120 years, Friends of the Elderly has been helping older people live well and find fulfilment in later life. Through our care homes, day centres and grants programme, we provide support, connection and dignity when it is needed most.

We also work with partners to extend our impact and ensure older people remain at the heart of their communities.

Learning, Development, and Career Progression

We offer various opportunities for professional growth, including training programs and career advancement paths.

Our counselling and coaching sessions are designed to support the mental and emotional health of our staff.

Retail Discount Schemes

These schemes help staff make their salary go further with discounts at various retailers.

Friends of the Elderly
Registered charity in England and Wales (no 226064); registered company in England and Wales (no 133850).
Registered office: The Bradbury Centre, Smiles Place, Woking, Surrey, GU22 8BJ. A company limited by guarantee.
Contact us