Deputy Manager
Friends of the Elderly
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Benefits offered by this job
Job summary
Redcot, part of Friends of the Elderly, in Haslemere, Surrey, is seeking a Deputy Manager to help deliver high-quality, person-centred care for older residents. You will work with the Registered Manager to oversee day-to-day operations and support a compassionate care team on the floor and in the office.
The ideal candidate will have NVQ Level 3 in Adult Social Care, understand Care Certificate and CQC regulations, lead staff rotas and training, audit practice, and champion staff development
Qualifications
- Minimum NVQ Level 3 in Adult Social Care and a clear understanding of the Care Certificate.
- Strong understanding of CQC regulations and adult safeguarding.
- Auditing day-to-day practice and identifying scope for improvement.
- Producing rotas for the team and organising staff training; championing staff development.
- Hands-on work on the floor and in the office; delivering high standards of care.
Responsibilities
- Ensure the health and safety of residents using our electronic care planning system.
- Manage the services annual budget effectively.
- Develop communication links with the Registered Manager and external professionals.
- Ensure staff follow procedures for accidents, incidents, and safeguarding.
- Maintain a welcoming ambience and promote best practice.
Skills
Education
Job description
Do you have senior experience within a care team? Do you consider yourself a positive, proactive, and professional individual? Do you want to go home feeling like you are making a real difference to older people’s lives? Then come and join our team as Deputy Manager!
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
Redcot, specialising in residential care, is set in the delightful town of Haslemere, Surrey. Overlooking beautiful gardens and surrounded by countryside, much of which is owned by the National Trust, Redcot is blessed with a unique, tranquil setting.
Working alongside the Registered Manager, you will assist with the management of the home in the delivery of high standards of person centred care; initiating and managing quality, health, dementia and palliative care.
Ensure the health and safety of all residents is effectively assessed, planned, implemented and evaluated using our electronic care planning system.
Work closely with the Registered Manager in managing the services annual budget efficiently and effectively.
Develop effective communication links with the Registered Manager, the support team under your line management and all external professionals.
Ensure all staff adhere to the correct reporting procedures for all accidents, incidents and safeguarding concerns.
Maintain a welcoming ambience that encourages a sense of communal living.
Act as a role model in support of staff to work within the standards, always promoting best practice.
Please refer to the job description upon submitting your application.
With a minimum of NVQ Level 3 in Adult Social Care and a clear understanding of the ‘Care Certificate’, you will have proven experience working with the elderly and will be comfortable leading a team.
A strong understanding of CQC regulations and adult safeguarding is key for the role and you will be comfortable auditing day to day practice, identifying scope for improvement and then implementing a forwarding thinking approach to current practices. You will produce rotas for the team and organise staff training, always being a champion of staff development.
This dynamic role offers the best of both worlds—hands-on work on the floor and impactful decision-making in the office.
This is not just a job; it’s about making a difference to older people’s lives every day.
We really value the hard work and commitment of all of our staff, and offer:
Learning, development, and progression.
Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.
Retail discount schemes to make your salary go further.
Access to loans at affordable rates, saving directly from salary and advance pay already earned.
Health cash plans for you and your family.
Cycle to work scheme.
Long service awards, that increase with length of service.
Refer a friend to work for us and receive a £200 bonus
Group Pension Plan, with a 6% contribution from us
Free parking at our homes.
Evening, weekend, and bank holiday enhancements to pay, as well as overtime premiums.
Uniforms are provided.
Free DBS checks
Friends of the Elderly is dedicated to equality, diversity, and inclusion, fostering a workplace where everyone feels valued and accepted. Our goal is to attract and retain caring individuals who make a difference.
We respect and support all staff, service users, volunteers, and contractors as unique individuals, encouraging personal growth and understanding.
We strive to listen, learn, and improve, asking everyone to commit to self-education and open dialogue. We urge staff to challenge actions that conflict with our values and uphold the rights of all.
We welcome requests for reasonable adjustments or accommodations for disabled and neurodivergent applicants during recruitment or interviews. Please inform us if you need any.
Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.
As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.
For 120 years, Friends of the Elderly has been helping older people live well and find fulfilment in later life. Through our care homes, day centres and grants programme, we provide support, connection and dignity when it is needed most.
We also work with partners to extend our impact and ensure older people remain at the heart of their communities.
We offer various opportunities for professional growth, including training programs and career advancement paths.
Our counselling and coaching sessions are designed to support the mental and emotional health of our staff.
These schemes help staff make their salary go further with discounts at various retailers.
Registered charity in England and Wales (no 226064); registered company in England and Wales (no 133850). Registered office: The Bradbury Centre, Smiles Place, Woking, Surrey, GU22 8BJ. A company limited by guarantee. Contact us
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