Deputy Manager - Care Home

Fote; Haslemere; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Learning and progression

Paid breaks

Wellbeing support

Job summary

Friends of the Elderly in Haslemere, Surrey, is seeking a Deputy Manager for our residential care home. You will support the Registered Manager, lead a care team, and ensure high standards of person‑centred care while maintaining safety and regulatory compliance.

The role requires NVQ3 in Adult Social Care, Care Certificate knowledge, and a track record of leading elder care. You will oversee audits, rotas, training, and staff development, with a focus on quality and compassionate care.

Qualifications

• NVQ Level 3 in Adult Social Care and a clear understanding of the Care Certificate.
• Proven experience working with the elderly and leading a team.
• Strong understanding of CQC regulations and adult safeguarding.

Responsibilities

• Ensure resident health and safety is assessed, planned, implemented and evaluated using the care planning system.
• Develop communication links with the Registered Manager, the support team and external professionals.
• Manage the service's annual budget efficiently and effectively.
• Audit day‑to‑day practice and implement improvements.
• Produce rotas for the team and organise staff training.
• Maintain a welcoming ambience and promote best practice.

Skills

Senior care experience

Team leadership

CQC knowledge

Education

NVQ Level 3 in Adult Social Care

Care Certificate

Job description

Deputy Manager - Care Home

£35,000 per annum

Haslemere, Surrey

Permanent, Full Time

Hours: 37.5 hpw

Working Pattern: Days, Nights, Weekends

Do you have senior experience within a care team? Do you consider yourself a positive, proactive, and professional individual? Do you want to go home feeling like you are making a real difference to older people's lives? Then come and join our team as Deputy Manager!

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

Redcot, specialising in residential care, is set in the delightful town of Haslemere, Surrey. Overlooking beautiful gardens and surrounded by countryside, much of which is owned by the National Trust, Redcot is blessed with a unique, tranquil setting.

Working alongside the Registered Manager, you will assist with the management of the home in the delivery of high standards of person centred care; initiating and managing quality, health, dementia and palliative care.

In this incredibly varied position, you will...

• Ensure the health and safety of all residents is effectively assessed, planned, implemented and evaluated using our electronic care planning system.
• Work closely with the Registered Manager in managing the services annual budget efficiently and effectively.
• Develop effective communication links with the Registered Manager, the support team under your line management and all external professionals.
• Ensure all staff adhere to the correct reporting procedures for all accidents, incidents and safeguarding concerns.
• Maintain a welcoming ambience that encourages a sense of communal living.
• Act as a role model in support of staff to work within the standards, always promoting best practice.

Please refer to the job description upon submitting your application.

Who we are looking for:

With a minimum of NVQ Level 3 in Adult Social Care and a clear understanding of the 'Care Certificate', you will have proven experience working with the elderly and will be comfortable leading a team.

A strong understanding of CQC regulations and adult safeguarding is key for the role and you will be comfortable auditing day to day practice, identifying scope for improvement and then implementing a forwarding thinking approach to current practices. You will produce rotas for the team and organise staff training, always being a champion of staff development.

This dynamic role offers the best of both worlds-hands-on work on the floor and impactful decision-making in the office.

This isn't just a job; it's about making a difference to older people's lives every day.

Benefits

• Learning, development, and progression.
• Paid breaks.
• Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.
• Retail discount schemes to make your salary go further.
• Access to loans at affordable rates, saving directy from salary and advance pay already earnt.
• Health cash plans for you and your family.
• Cycle to work scheme.
• Long service awards, that increase with length of service.
• Refer a friend to work for us and receive a £200 bonus
• Group Pension Plan, with a 6% contribution from us
• Free parking at our homes.
• Evening, weekend, and bank holiday enhancements to pay, as well as overtime premiums.
• Uniforms are provided.
• Free DBS checks

Equality, Diversity, and Inclusion

Friends of the Elderly is dedicated to equality, diversity, and inclusion, fostering a workplace where everyone feels valued and accepted. Our goal is to attract and retain caring individuals who make a difference.

We respect and support all staff, service users, volunteers, and contractors as unique individuals, encouraging personal growth and understanding.

We strive to listen, learn, and improve, asking everyone to commit to self-education and open dialogue. We urge staff to challenge actions that conflict with our values and uphold the rights of all.

We welcome requests for reasonable adjustments or accommodations for disabled and neurodivergent applicants during recruitment or interviews. Please inform us if you need any.

Safeguarding

Keeping everyone safe is one of the charity's core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

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