Office Assistant

Stream; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 Days Annual Leave

Private Healthcare

Pension salary sacrifice

Season Ticket Loan

Volunteer leave

Job summary

Stream is seeking an Office Administrator to manage daily office operations, coordinate events, and provide essential administrative support in our central London office. You will be the friendly face of the building, supporting two fellow Office Assistants to ensure a smooth experience for staff and guests.

Responsibilities include managing supplies, mail, receptions, inductions, and onboarding, plus handling leaver processes and basic tech troubleshooting.

Qualifications

• Hospitality sector experience is mandatory.
• Experience in similar duties is beneficial but not essential.
• Able to thrive in a fast-paced environment with multiple priorities.
• Strong interpersonal and hosting skills.
• Highly organised with excellent attention to detail.
• Proactive problem-solver with urgency for time-sensitive tasks.

Responsibilities

• Office Management & Operations: oversee building, supplies, space upkeep, and improvements.
• Reception & Guest Experience: greet visitors, ensure they are well looked after, enforce security policies.
• Employee Support: assist onboarding, workstation setup, and leaver processes.
• Events & Hospitality: plan and execute internal events and VIP visits within budget.
• Tech & Facilities Support: provide basic troubleshooting for office equipment.

Skills

Hospitality experience

Fast-paced environment

Interpersonal skills

Organised

Problem solving

Customer interaction

Job description

The Company:

Stream is on a mission to bring better financial wellbeing to frontline workers.

We partner with some of the world’s most famous employers, like Bupa, Burger King, Green King and the mighty NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose how often they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app.

Stream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of over 200 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.

The Opportunity:

At Stream, our office space encapsulates the essence of who we are and creates a welcoming atmosphere where you’ll love to work. Our office is vibrant, modern, and designed to inspire creativity and collaboration. Our new building hosts a theatre for group viewings and presentations, a rooftop patio with views of central Soho, and is complete with an in-house bar, perfect for hosting networking events, team celebrations, or unwinding after a productive day.

In this dynamic role, you’ll be instrumental in managing daily office operations, coordinating exciting events, and providing essential administrative support. You’ll also be the friendly and welcoming face of our office, working closely with our existing Office Assistants to effortlessly manage front-of-house duties and ensure an efficient experience for all. If you thrive on variety, problem-solving, and providing exceptional support, we want to hear from you!

Key Responsibilities:

Office Management & Operations

Work closely with two team members to take ownership of our building and make it the best place to work. This includes managing office supplies and consumables, maintaining the physical space throughout the day, and proactively identifying improvements to enhance the environment. You'll also handle mail and deliveries, and ensure smooth day-to-day operations.

Reception & Guest Experience

Manage our reception area as the first point of contact for all visitors, employees, and guests. You'll greet people warmly, ensure everyone feels looked after from the moment they walk in, and keep our building safe by following security policies.

Employee Support

Help create an amazing employee experience from day one. You'll support welcoming new starters, managing inductions and onboarding, setting up workstations, and assisting with leaver processes.

Events & Hospitality

Plan and execute internal events, external functions, and VIP visits. You'll manage logistics, liaise with vendors, handle catering, and work within budget to deliver memorable experiences.

Tech & Facilities Support

Provide basic tech troubleshooting for office equipment and work with the team to address any day-to‑day facilities issues that arise.

What experience might you have?

• Experience in a role fulfilling similar duties is beneficial but not essential.

• Proven experience in the hospitality sector is mandatory.

• Comfortable in a fast-paced environment and managing multiple priorities.

• Stellar interpersonal skills and loves hosting and interacting with people.

• Highly organised and excellent attention to detail.

• Proactive problem-solver who can act with a sense of urgency for time-sensitive tasks.

Working Policy:

This role requires 5 days a week in the office, 8am–5pm.

Salary:

This role offers a base salary ranging from £25,000 to £35,000 per year DOE

What will we do for you?

• 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs

• 24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service

• Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments

• Sabbatical scheme

• Paid leave to volunteer

• Private Healthcare including comprehensive mental and physical healthcare

• Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth

• Season Ticket Loan

• Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value, including: Workplace nurseries, Cycle to Work, Home and Tech Scheme and more.

• The best benefit of all, access to Stream!

At Stream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Stream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.