Office Administrator (Transport)

Interaction Recruitment Group; Steventon; On-site; GBP 29,250 - 35,750; Full time

Job summary

Interaction Recruitment Group is seeking an Office Administrator (Transport) for a role near Abingdon. You will support the transport operation, liaise with customers, drivers and Pallet-Track depots to ensure deliveries run smoothly and efficiently.

The position is Monday to Friday, 09:00 – 19:00, with a 1-hour unpaid lunch break. £32,500 per annum (DOE) on a permanent basis in a close-knit team.

Qualifications

• Previous administration experience within a transport or logistics environment
• Excellent communication and customer service skills
• Confident telephone manner
• Strong organisational skills and attention to detail
• Ability to prioritise workload in a busy office
• Good IT skills, including Microsoft Office
• A positive attitude and the ability to work well as part of a small team

Responsibilities

• Acting as the first point of contact for customers and drivers
• Answering and managing a high volume of telephone calls
• Liaising with Pallet-Track depots regarding deliveries and collections
• Monitoring customer deliveries and resolving any issues
• Producing and maintaining KPI reports
• Ensuring customer service levels are achieved
• Providing general administrative support to the transport team

Skills

Administration

Customer service

Telephone communication

Organisational skills

Microsoft Office

Job description

Office Administrator (Transport)

Near Abingdon | £32,500 per annum (DOE) | Permanent | Monday to Friday

Are you an experienced Office Administrator with a background in transport or logistics? Do you enjoy working in a fast-paced environment where no two days are the same?

We're recruiting on behalf of a well-established transport business based near Abingdon for a reliable and organised Office Administrator to join their friendly, close-knit team.

Please note: Due to the rural location, you’ll need your own transport to commute to site.

Role

This is a varied position where you’ll play a key role in supporting the transport operation, liaising with customers, drivers and Pallet-Track depots to ensure deliveries run smoothly and efficiently.

Responsibilities

• Acting as the first point of contact for customers and drivers
• Answering and managing a high volume of telephone calls
• Liaising with Pallet-Track depots regarding deliveries and collections
• Monitoring customer deliveries and resolving any issues
• Producing and maintaining KPI reports
• Ensuring customer service levels are achieved
• Providing general administrative support to the transport team

What We’re Looking For

• Previous administration experience within a transport or logistics environment
• Excellent communication and customer service skills
• Confident telephone manner
• Strong organisational skills and attention to detail
• Ability to prioritise workload in a busy office
• Good IT skills, including Microsoft Office
• A positive attitude and the ability to work well as part of a small team

Hours

• Monday to Friday
• 09:00 - 19:00
• 1-hour unpaid lunch break

Salary & Benefits

• £32,500 per annum
• Salary may be negotiable for the right candidate
• Permanent, full-time position
• Supportive team environment
• Long-term career opportunity with a growing business

If you’re looking for your next opportunity within transport administration and enjoy working in a busy, customer-focused environment, we’d love to hear from you.