Office Administrator — Growth & Training Path (Mon–Fri, 9–5)

Intracat Limited; Sawston; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

20 days' paid holiday plus bank hols

Mon–Fri 9am–5pm

Out-of-hours rota (2 days/month)

Free on-site parking

Job summary

Intracat Limited in Sawston, Cambridge, is seeking an Office Administrator to join our growing family-run business. You’ll be the first point of contact for clients, manage after-sales visits, help with pre-sales admin, and keep records up to date.

We offer full training, a competitive salary (£22,000–£26,000 depending on experience), and a Monday–Friday, 9am–5pm schedule with some out-of-hours rota work. Join us and grow with the team.

Qualifications

• Excellent communication by phone and email.
• Ability to handle enquiries promptly and solve problems.
• Willingness to learn and take on responsibility.
• Comfort with everyday IT and basic office software.

Responsibilities

• Serve as first point of contact for clients by phone and email.
• Arrange and manage after-sales service visits.
• Support pre-sales administration and quotation processing.
• Process call data, place supplier orders and raise sales invoices.
• Provide health and safety information as needed and keep client records up to date.

Skills

Communication skills

Problem solving

Proactive attitude

Team player

Customer-focused

Tools

MS Word

Excel

Job description

Intracat Limited in Sawston, Cambridge, is seeking an Office Administrator to join our growing family-run business. You’ll be the first point of contact for clients, manage after-sales visits, help with pre-sales admin, and keep records up to date.

We offer full training, a competitive salary (£22,000–£26,000 depending on experience), and a Monday–Friday, 9am–5pm schedule with some out-of-hours rota work. Join us and grow with the team.