Office Administrator - EHCP Team Barnstaple

Exeter College; Barnstaple; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Generous holidays

Pension scheme

Free counselling

Discounted supermarket

Spa treatments

Electric cars

Paddleboarding

Job summary

Exeter College in Barnstaple is seeking an Office Administrator to support the EHCP team, keeping calendars, paperwork and data accurate. You will liaise with schools, local authorities and internal teams to ensure smooth processes and timely milestones.

The role requires strong administrative experience, exceptional organisational skills and a can-do attitude to customer service. A proactive, collaborative approach will help you thrive in a busy, ever-changing environment.

Qualifications

• Proven administrative experience—ideally in education or SEN support.
• Exceptional organisation and time management (you love a good checklist!).
• Strong IT skills, including Microsoft Office and data systems.
• Clear, confident communication skills and a customer-focused approach.
• The ability to work with a wide range of people, from parents to professionals.
• A proactive, solution-focused mindset and the ability to work both independently and as part of a team.

Responsibilities

• Master the Diary: co-ordinate busy schedules, meetings, reviews and deadlines.
• Own the Paperwork: manage essential documents and ensure processes comply with legal requirements.
• Keep Data Spot-On: maintain SEN information across college systems.
• Support Consultations: coordinate administrative process for new starter consultations with schools and authorities.
• Be the Friendly Face: deliver excellent customer service to students, parents, staff and external agencies.
• Stay Cool Under Pressure: manage a busy workload with problem-solving as you go.

Skills

Admin experience

Organisational skills

IT skills

Communication skills

Stakeholder liaison

Teamwork

Tools

Microsoft Office

Job description

Office Administrator - EHCP Team Barnstaple

Hours

Contract Type

Contract Type Permanent

Location

Location Barnstaple

Closing Date

Closing Date 15/10/2026

Job Description and Person Specification

Are you a highly motivated, super-organised administrator who thrives in a fast-paced environment? Do you want a role where your work genuinely transforms the lives of students with Special Educational Needs?.

We’re committed to delivering exceptional support to students with Education, Health and Care Plans (EHCPs), and we’re looking for an outstanding EHCP Administration Co-ordinator to help us do just that. This is a pivotal behind-the-scenes role—keeping processes running smoothly, deadlines on track, and communication flowing across teams.

What You’ll Do

• Master the Diary: Keep our team of EHCP officers on track by co-ordinating busy schedules, meetings, reviews and key deadlines.
• Own the Paperwork: Manage essential documents and ensure all processes comply with legal requirements.
• Keep Data Spot-On: Maintain accurate SEN information across college systems so teaching teams always have what they need.
• Support Consultations: Co-ordinate the administrative process for new starter consultations, liaising with schools, local authorities and internal teams.
• Be the Friendly Face: Deliver excellent customer service to students, parents, staff, and external agencies.
• Stay Cool Under Pressure: Tackle a busy, ever-changing workload with confidence, problem-solving as you go.

What You’ll Bring

• Proven administrative experience—ideally in education or SEN support.
• Exceptional organisation and time management (you love a good checklist!).
• Strong IT skills, including Microsoft Office and data systems.
• Clear, confident communication skills and a customer-focused approach.
• The ability to work with a wide range of people, from parents to professionals.
• A proactive, solution-focused mindset and the ability to work both independently and as part of a team.

• Be part of a passionate, supportive team making a real difference.
• Enjoy a varied, dynamic role where no two days look the same.
• Benefit from a workplace that values your contribution and supports your development.

If you’re ready for a rewarding challenge and want to help shape the future of our EHCP provision.

Ambition, Collaboration, Energy. These are our values. Watch this short video to learn more. And see what our staff have to say here.

We’ll give you incredibly generous holidays and a superb pension scheme. You’ll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddleboarding. Read more on our careers page.

The closing date for applications is midnight on 15th October.

Interviews will be held in Barnstaple on 23rd October

No CVs or agencies please.

Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.

We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education).If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references.All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and

2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.