Office Administrator

Portico; Salisbury; On-site; GBP 26,000; Full time

Job summary

Portico, a leading company in financial services, is seeking an Office Administrator (Guest Services Host) for their Salisbury office. This role involves being the first point of contact for office management queries, providing top-notch customer service, and ensuring a welcoming atmosphere. The ideal candidate should have strong organisational skills and a passion for creating exceptional experiences for clients.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Proven track record in delivering outstanding customer service.
• Strong organisational and communication skills.
• Experience of office management duties is beneficial.

Responsibilities

• First point of contact for queries related to office management and reception.
• Provide friendly, welcoming, and attentive service to guests.
• Work closely with the firm's staff and service partners.

Skills

Customer Service

Organisational Skills

Communication Skills

Attention to Detail

Job description

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Portico is defined by

our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.

Portico is searching for an Office Administrator (Guest Services Host) to join our team based in the Salisbury offices of a financial services company.

The successful candidate will be the first point of contact for all queries related to office management and front of house reception. They will work closely with the firm’s staff, as well as other service partners, to provide the best possible level of customer service to all.

Conveying an attitude where no request is too big and no detail is too small, the successful Guest Services Host will provide a friendly, welcoming, and attentive service, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests.

Hours: 40 hours per week, shifts from 8am-5pm Mon-Fri.
Salary: £25,956

We are looking for a friendly and positive person with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, as well as possessing strong organisational and communication skills, and demonstrating a proactive approach to a range of tasks.

The ideal candidate must have a proven track record in delivering outstanding customer service.

Experience of office management duties is highly beneficial.

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas, and many more
• Our Training Academy provides excellent training and development opportunities for our people