Office Administrator

Cowgills - Wigan; Hazel Grove; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cowgills, part of the Sumer Group, is seeking an Administrator to provide essential administrative support to colleagues and clients at our Stockport site. The role requires experience in a professional services environment and a proactive approach to daily office tasks.

You will handle visitor reception, calls, post, client records, onboarding, and document preparation, while contributing to events, marketing activity, and compliance processes.

Qualifications

• Experience in a professional services environment is essential.
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and other standard office software.
• Attention to detail and accuracy in all tasks.
• Discretion and ability to handle sensitive information.
• Prior experience as an Administrative Assistant or similar role.

Responsibilities

• Admin support for the firm.
• Welcoming visitors, answering calls, managing post and returning client records.
• Organising meetings, refreshments, supplies and general day-to-day office requirements.
• Onboarding process including money laundering checks.
• Managing client correspondence in a professional manner.
• Supporting events, workshops and marketing activity.
• Sending documents via Docusign for signature.
• Setting up new companies as requested.
• Typing of letters, emails and reports.
• Filing accounts and monitoring deadlines.
• Managing leads and keeping the new business pipeline updated.
• Photocopying and scanning as required.
• Dealing with company secretarial matters via a Cosec database as instructed by Compliance team.
• Any other admin tasks as required.
• Maintain and update the Cowgills database accurately.
• Support the Senior Managers and wider team with ad-hoc tasks.
• Contribute to a positive, collaborative office environment.

Skills

Strong organisational skills

Excellent communication

Attention to detail

Discretion with confidential info

Experience in professional services

Tools

Microsoft Office

Videoconferencing tools

Printers & scanners

Job description

At Cowgills, part of the Sumer Group (one of the UK’s fastest-growing accountancy practices), we know our people are at the heart of everything we do. We’re not just colleagues – we’re a community. Our ethos, With You, means when our team thrives, our clients do too. We’re committed to creating an environment where you can grow professionally and personally, with access to mentorship, learning opportunities, and a clear path for progression.

We're looking for an Administrator who will play a key role in ensuring the smooth operation of the firm by providing essential administrative support to colleagues and clients.

Previous Experience In a Professional Services Environment Is Essential.

Department Administration Employment Type Permanent Location Stockport Workplace type Onsite

Key Responsibilities

• Admin support for the firm
• Welcoming visitors, answering calls, managing post and returning client records
• Organising meetings, refreshments, supplies and general day-to-day office requirements
• Onboarding process including money laundering checks
• Managing client correspondence in a professional manner
• Supporting events, workshops and marketing activity
• Sending documents via Docusign for signature
• Setting up new companies as requested
• Typing of letters, emails and reports
• Filing accounts and monitoring deadlines
• Managing leads and keeping the new business pipeline updated
• Photocopying and scanning as required
• Dealing with company secretarial matters via a Cosec database as instructed by Compliance team
• Any other admin tasks as required
• Maintain and update the Cowgills database accurately
• Support the Senior Managers and wider team with ad-hoc tasks
• Contribute to a positive, collaborative office environment

Skills, Knowledge & Expertise

• Experience in a professional services environment is essential
• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and other standard office software
• Attention to detail and accuracy in all tasks
• Discretion and ability to handle sensitive or confidential information
• Prior experience as an Administrative Assistant or similar role
• Familiarity with office equipment (printers, scanners, videoconferencing tools)

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

• We Shine Together
• We Do the Right Thing
• We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About Cowgills

We’re not your ordinary accountancy firm, far from it. While we’re one of the North West’s leading independent firms of Chartered Accountants and Business Advisors, we’ve never lost sight of the fact that we work with people, not just numbers.

Our Hiring Process

Stage 5:

Offer

Stage 6:

Background Checks

Stage 1:

Applied

Stage 2:

Screening Call

Stage 3:

1st Stage Interview

Stage 4:

2nd Stage Interview

Stage 6:

Background Checks