Birmingham Office Administrator for Training Provider

Bell Cornwall Recruitment; Birmingham; On-site; GBP 26,000 - 27,000; Full time

Job summary

Bell Cornwall Recruitment is seeking an Office Administrator in Birmingham to join a well-established training provider. The role involves supporting apprentices, employers and the training team, acting as the friendly voice and face of the organisation.

The role offers a 12-month fixed term contract with hours 8:00–16:30/16:00 Friday, and holiday entitlement of 25 days plus 8 bank holidays. Driver preferred for location access.

Qualifications

• Strong organisational and administrative skills with an eye for detail.
• Excellent communication skills; confident dealing with people by phone, email and face to face.
• Good working knowledge of Microsoft Office; a positive attitude and willingness to learn.

Responsibilities

• Keep employers informed of apprentice absence and lateness, and file the relevant paperwork.
• Update the training management system and reviews spreadsheet with accurate review dates and learner and employer details.
• Maintain the student progress tracker and share it with the Director and teaching staff.
• Update and administer the e-portfolio system, including logins, learner records, certificates and profile pictures.
• Handle ad hoc inquiries from employers and apprentices, and place apprentices into groups.
• Arrange catch-up sessions, keep registers up to date, and invigilate City & Guilds exams.

Skills

Organisational skills

Administrative skills

Communication skills

Team player

Customer-focused

Attention to detail

Tools

Microsoft Office

Job description

Bell Cornwall Recruitment is seeking an Office Administrator in Birmingham to join a well-established training provider. The role involves supporting apprentices, employers and the training team, acting as the friendly voice and face of the organisation.

The role offers a 12-month fixed term contract with hours 8:00–16:30/16:00 Friday, and holiday entitlement of 25 days plus 8 bank holidays. Driver preferred for location access.