Ocean Import Operator

JR United Kingdom; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking logistics company that specializes in global freight solutions as an Ocean Import Coordinator. In this pivotal role, you will manage the entire ocean import process, ensuring timely and compliant delivery of goods. Collaborating with clients, carriers, and customs officials, you will facilitate smooth operations while providing exceptional customer service. This innovative firm values teamwork and offers competitive compensation, a hybrid working model, and opportunities for professional growth. If you're passionate about ocean imports and ready to make a significant impact, we encourage you to apply!

Benefits

Annual Salary Reviews

Hybrid Working

Personalised Development and Training Plan

23 Days Holiday + Bank Holidays

Pension Scheme

Annual Bonus

Qualifications

• Experience in managing customs clearance processes and documentation.
• Strong communication skills for client and stakeholder interactions.

Responsibilities

• Oversee the ocean import process ensuring compliance with regulations.
• Manage customs clearance and maintain communication with clients.

Skills

Customs Clearance Management

Documentation Preparation

Shipment Tracking

Client Communication

Record Keeping

Education

Degree in Logistics or Supply Chain Management

Relevant Certifications (e.g., Customs Broker)

Job description

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Join a forward-thinking logistics company that specialises in global freight solutions. We are looking for an Ocean Import Coordinator to become an integral part of our team, helping deliver smooth and efficient import services to our clients.

As an Ocean Import Coordinator, you will oversee the entire ocean import process, ensuring goods move from international origins to their destinations on time and in compliance with all regulations. You’ll work closely with clients, carriers, customs officials, and internal teams to ensure a seamless import operation.

• Annual Salary Reviews
• Hybrid Working
• Personalised Development and Training Plan
• 23 Days Holiday + Bank Holidays
• Pension Scheme
• Annual Bonus

Responsibilities:

Customs Clearance:

• Manage customs clearance through the Customs Declaration Service (CDS), ensuring full compliance with regulations.

Documentation:

• Review and prepare all necessary import documentation.

Shipment Monitoring:

• Track shipments from start to finish and provide regular updates to stakeholders.

Client Communication:

• Maintain clear and consistent communication with clients, shipping lines, and overseas agents throughout the import process.
• Address any shipment issues or delays, delivering excellent customer service at every step.

Record Keeping:

• Ensure accurate records of all shipment details and related documentation.

Client Support:

• Respond to client inquiries and keep them informed on the status of their shipments.
• Work closely with internal teams and external partners to ensure smooth operations.

Be part of a collaborative team that values innovation and excellence in global logistics. We offer competitive compensation, opportunities for career growth, and a dynamic work environment where your contributions make a direct impact on our clients' success.

If you are passionate about ocean imports and want to play a key role in shaping our import operations, we encourage you to apply!