Ocean Freight Supervisor

WR Logistics; Southampton; On-site; GBP 39,000 - 47,000; Full time

Job summary

WR Logistics in Southampton seeks an experienced Ocean Freight Supervisor to oversee day-to-day ocean freight operations, support and develop the team, and meet customer requirements.

Based in Southampton, this full-time role focuses on driving operational improvements, building relationships with shipping lines and suppliers, and ensuring compliant, efficient workflows.

Qualifications

• Ocean freight experience with a UK-based forwarder.
• Supervisory or senior-level experience.
• Excellent organisational and communication skills.
• Customer-focused with strong problem-solving abilities.

Responsibilities

• Manage workloads and ensure customer procedures are followed.
• Support quotations and new business transitions.
• Build strong relationships with customers, shipping lines and suppliers.
• Monitor operational performance and identify process improvements.
• Support team development, training and performance.
• Assist with compliance and departmental targets.

Skills

Ocean freight experience

Supervisory experience

Organisational skills

Communication skills

Customer focus

Problem solving

Coaching teams

Freight forwarding systems

Job description

Ocean Freight Supervisor - Southampton - Up to £43,000

An established freight forwarding business is looking for an experienced Ocean Freight Supervisor to join its team.

The role will involve overseeing day-to-day Ocean freight operations, supporting and developing the team, managing customer requirements and driving operational improvements.

Location: Southampton, UK

Salary: Up to £43,000

Employment Type: Full-time

Hours: (Apply online only) - Monday to Friday

Key Responsibilities

• Manage workloads and ensure customer procedures are followed.
• Support quotations and new business transitions.
• Build strong relationships with customers, shipping lines and suppliers.
• Monitor operational performance and identify process improvements.
• Support team development, training and performance.
• Assist with compliance and departmental targets.

About You

• Strong ocean freight experience within freight forwarding for a UK based freight forwarder.
• Previous supervisory or senior-level experience.
• Excellent organisational and communication skills.
• Customer-focused with strong problem-solving abilities.
• Experience coaching and developing team members.
• Good knowledge of freight forwarding operations and systems.