Ocean Freight Forwarder

Time Appointments; Felixstowe; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading shipping company as an Ocean Freight Forwarder in Felixstowe! This role offers a dynamic environment where you can leverage your Import/Export experience, collaborate with a dedicated team, and ensure excellent customer service. You'll coordinate freight movements, negotiate with carriers, and manage client relationships, all while enjoying a competitive salary and benefits. This is an exciting opportunity to grow within a global freight forwarder, where your contributions will directly impact the success of the business and enhance your professional development.

Benefits

Competitive Salary

Onsite parking

25 Days Holiday

Pension package

Personal training and development

Qualifications

• Minimum 4 years of experience in Import/Export.
• Knowledge of B/L restrictions and requirements.

Responsibilities

• Coordinate and manage freight movement from origin to destination.
• Negotiate rates and terms with carriers and suppliers.
• Maintain accurate records of shipments.

Skills

Import/Export experience

Air Freight knowledge

MS Office skills

Excellent communication skills

Attention to detail

Teamwork skills

Tools

Destin8

Carrier systems

Job description

We are working on behalf of a leading shipping company in Felixstowe who are looking for an Ocean Freight Forwarder to join their team in Felixstowe.

If you are an energetic and pro-active person who enjoys challenges, working in a team and building relationships, this role is for you.

Key Responsibilities:

• Co-ordinate and manage the movement of freight from origin to destination, ensuring compliance with all regulations
• Negotiate rates and terms with carriers and suppliers
• Collaborate with the sales team to support lead generation efforts
• Manage and quote Global network enquires to conversion
• Maintain accurate records of shipments
• Liaise with clients to provide updates on shipment status and resolve any issues
• Ensuring collection & delivery KPIs attained
• Generating reports relating to all export and customs activity
• Meet customer expectations to ensure excellent customer service
• Identify opportunities to upsell additional services to existing clients
• Assist in delivery of other business objectives as required

Previous Skills & Experience:

• Minimum 4 years Import/Export experience
• Import Destination Experience
• Air Freight and/or Warehousing knowledge an advantage
• Knowledge of B/L restrictions and requirements
• Export knowledge beneficial but not essential
• Transport / Container delivery experience
• Knowledge of carrier systems
• Experience of Destin8
• Can do attitude with excellent attention to detail
• MS Office skills
• Excellent teamwork & communication skills

Benefits:

• Competitive Salary
• Onsite parking
• 25 Days Holiday
• Pension package
• Opportunity to work for a leading global freight forwarder
• Personal training and development