Ocean Export Agent

Expeditors; Birmingham; On-site; GBP 22,000 - 34,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Growth opportunities within the公司

Job summary

Expeditors Birmingham is seeking a detail-oriented Ocean Export professional to ensure the timely movement of freight and information within the Ocean Export Department. You will handle data entry, tracking, and reporting while maintaining compliance with regulations.

The role requires 6 months to 1 year of related experience, strong communication skills, and proficiency with Excel/Word. Hazardous Materials certification is preferred. Growth opportunities exist in a global logistics network.

Qualifications

• Effective interpersonal and communication skills required.
• Pro-active attitude with strong organizational skills.
• Fluent in English.
• Strong data entry and computer skills (Excel/Word).
• Hazardous Materials certification preferred.

Responsibilities

• Ensure smooth and timely freight process flow.
• Enter data accurately into the operational system.
• Track and trace Ocean Export files and reports.
• Ensure compliance with government regulations.
• Identify process improvements to increase efficiency.
• Maintain up-to-date SOPs for customers.
• Communicate with internal and external stakeholders.
• Escalate issues to management when necessary.

Skills

Interpersonal skills

Pro-active

Organizational skills

Fluent in English

Tools

Excel

Word

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English

Reporting Structure

• Ocean Export Lead Agentand Manager

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus