Occupiers and Public Liability Paralegal

TN United Kingdom; Manchester; Hybrid; GBP 27,000; Full time

Job summary

An established industry player is seeking a dedicated Occupiers and Public Liability Paralegal to join their dynamic Portal Team in Manchester. This role offers the opportunity to manage your own caseload while working in a supportive environment that values skill and ability. With a competitive salary and a generous bonus scheme, you will be part of a firm that prioritizes employee development and well-being. Enjoy a hybrid working pattern, ample holiday, and various employee benefits, including private medical insurance and a vibrant social committee. Join a firm that is committed to helping clients and fostering a positive workplace culture.

Benefits

Private Medical Insurance

Death in Service

Holiday Buy Backs

Employee Assistance Programme

Free Fruit

Annual Flu Jab

Regular Training

Social Events

Strong Development Opportunities

Active Training Culture

Qualifications

• Experience with the OL/PL portal is a distinct advantage.
• Administration or telephone-based customer service background is preferable.

Responsibilities

• Manage your own caseload and take initial instructions from clients.
• Ensure correct accident circumstances and injuries are recorded.
• Submit Claims Notification Form or Letter of Claim to the Defendant.

Skills

Customer Care Skills

Attention to Detail

Research Skills

Empathy

Education

Legal Graduate

Law Graduate

Tools

Proclaim Case Management System

OL/PL Portal

Job description

Social network you want to login/join with:

Occupiers and Public Liability Paralegal, Manchester

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Client:

Bluetownonline

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

210025aa63e3

Job Views:

13

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Job Title: Occupiers and Public Liability Paralegal

Location: Sharston, M22 4SN

Salary : A basic salary of £26,500, with a very generous Portal Bonus Scheme.

Job type: Full time, Permanent

About us:

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 6,500 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

The Role:

We are currently looking for a Paralegal to join our Portal Team in the OL/PL department. Tenacity, ability and enthusiasm are more important than qualification. You will be expected to manage your own caseload in the role.

For candidates we offer strong supervision channels, excellent training including away days, chance to join a highly ambitious and growing firm. We have high quality non-CMC work and a positive working environment. We also have a roof garden with table tennis, as an addition to our strong range of employee benefits, more details below.

Responsibilities:

• Take initial instructions from client and complete FN009.
• Ensure correct accident circumstances, injuries and potential losses are recorded on the file.
• Obtain FOAs for medical records and request from medical agency.
• Research to ensure the claim is submitted to the correct potential Defendant(s)
• Research into accident location, requesting photographs, CCTV, receipts etc. to ensure the appropriate evidence is obtained as early as possible.
• Consideration of the relevant Statute/law to draft allegations to the Defendant.
• Consider Claimant’s injuries to ensure correct protocol is being followed.
• Submit Claims Notification Form (CNF) or Letter of Claim to the Defendant(s)
• Chasing Defendant and/or insurer for response
• Consideration of denial and/or disclosure received from Defendant.
• Weekly review with supervisor
• Ensure client is kept updated throughout process.
• 60+ CNF/LOC per month target to attain £100 bonus.

Person Specification:

• Good customer care skills including empathy and the ability to obtain information.
• High degree of accuracy
• Administration or telephone-based customer service background is preferable.
• Experience with the OL/PL portal is a distinct advantage.
• Experience of Proclaim case management system.

Salary, Hours and Benefits

• A basic salary of £26,500, with a very generous Portal Bonus Scheme.
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday
• 3/2 hybrid working pattern after probation
• 23 days holiday a year, rising to 26 days, plus bank/public holidays
• 3 holiday buy backs per year after 1 year of service
• Extra day’s holiday for your birthday after 2 years’ service
• Private medical insurance available after 2 years’ service
• Death in Service
• Excellent regular training including away days.
• Strong development opportunities and regular supervision.
• Netball/Football team, 10km Manchester team and more
• Active social committee with generous departmental and firm-wide social budget.
• Active training culture and various groups and events such as Diversity and Inclusion.
• Other benefits including Employee Assistance Programme, free fruit & annual (optional) flu jab.

Recruitment Process:

Interviews will be conducted by MS Teams and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.

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Candidates with the relevant experience or job titles of; Legal Graduate, Law Graduate, Graduate, OLPL Legal Assistant, OL/PL Litigation Assistant, Public Liability Law, Legal Executive, Legal Support Assistant may also be considered for this role.