Occupational Health Unit Admin Assistant

South Yorkshire Police; Sheffield; Hybrid; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Generous pension scheme

Flexible working options (hybrid)

Annual leave allowance

Development and leadership courses

Employee Assistance Programme

Job summary

South Yorkshire Police is seeking an Occupational Health Unit Admin Assistant in Sheffield. The role focuses on admin support for the OHU, managing records, scheduling, and customer-facing enquiries to ensure a high standard of service delivery.

The post is permanent, band B salary (£25,242-£27,204), 37 hours per week, with hybrid working options where available. Closing date 17 November 2026 and applications via the provided contact details.

Qualifications

• Experience delivering high-standard administrative support in a busy environment.
• Strong written and verbal communication skills with customer focus.
• Proficient in using electronic records systems and standard software.

Responsibilities

• Execute daily admin tasks such as scheduling appointments, reception duties, compiling files and scanning.
• Maintain OH management system records and keep them up to date.
• Answer telephone, email and face-to-face enquiries and provide appropriate advice.
• Support clinical teams with day-to-day service delivery and KPIs.
• Assist Admin Managers with producing data reports for stakeholders.
• Ensure security checks are completed for visitors and assist with site inspections.
• Diary management for OH advisory teams to meet service delivery targets.
• Support OHU teams with other tasks as directed, including across locations.

Skills

Client care

Communication

Organisation

Self-motivated

Attention to detail

Initiative

GCSE Maths

GCSE English

MS Office (Word/Excel)

Tools

Word

Excel

Email

Internet

Job description

Job Description

Role: Occupational Health Unit Admin Assistant

District/Department: OHU - HR and Learning

Location: Sheffield

Salary: Band B, £25,242-£27,204 per annum

Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 17 th November 2026

As an OHU Admin Support, you will play a key role in supporting the Occupational Health Team in providing the force with clinical guidance. The role is customer focused and designed to support clinical team t achieve a high standard of service delivery.

Main Duties And Responsibilities

• Execute daily admin tasks to a high standard such as scheduling appointments, reception duties, compiling files and scanning.
• Maintain records on the OH management system and ensure that all records are clear and up to date with current status.
• Answering telephone, e-mail and face to face enquiries and provide appropriate advice.
• Support the clinical teams with day-to-day delivery of the service to ensure a superior client experience.
• Supporting the Admin Managers with producing data reports and other information for stakeholders.
• Engage with visitors to site ensuring that they pass the required security checks and support site inspections.
• Monitoring daily workflow and highlighting issues to relevant clinician to ensure prompt action is taken.
• Diary management of the occupational health advisory teams ensuring that service delivery KPIs are met and raising concerns with the OHU Management Team.
• Support the OHU teams with any other tasks as directed.
• Undertake any other work as directed including working at different locations within South Yorkshire Police if required.

Skills And Experience

• Passion for excellence and high standards of client care.
• Excellent communicator, written and verbal.
• Ability to organise themselves and work streams to a high standard
• Self-motivated.
• Attention to detail and comfortable managing multiple tasks.
• Ability to use own initiative and make decisions.
• GCSE Maths and English.
• Experience of use of electronic systems, email, word, excel, internet etc.
• Experience of undertaking administration duties to a high standard.

What We Offer

• A highly competitive salary and access to a generous pension scheme
• Generous annual leave allowance
• A wide range of family-friendly policies including enhanced maternity, paternity, and adoption leave
• Flexible working arrangements including flexitime and hybrid working for some roles
• Job sharing/part-time working for some roles
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust (FIT)
• A comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
• Employee Assistance Programme (accessible 24/7) offering confidential support and advice
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to Work scheme
• A commitment to embracing the principles of sustainability, including reducing our negative environmental impacts, and enhancing our positive social contribution
• Membership of the Sports and Social Club
• Access to a wide range of staff support groups and networks

We are a Disability Confident Employer and guarantee an interview for all disabled applicants who meet the essential criteria for the role.

South Yorkshire Police’s Key Values

At South Yorkshire Police we have 3 key values which run through everything we do: Fairness, Integrity & Trust (FIT). The attached document details the key behaviours we expect all employees to adhere to.

Smarter Ways Of Working

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables South Yorkshire Police to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been categorised as a Hybrid role.

Hybrid: Applicable when the work can be undertaken at any location, whether that be a South Yorkshire Police building or from home. Working patterns will be agreed with your line manager, taking into account business need.

Appearance & Standards

South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain professional standards in dress and appearance.

Candidates are permitted to have tattoos visible on the hands, neck, forearms, or face whilst on duty provided these are not considered discriminatory, offensive, or inappropriate. Any tattoos will be reviewed on a case-by-case basis.

Residency And Nationality Requirements

Applicants must meet the minimum checkable history criteria. This is a vetting requirement and applies to individuals applying to work with South Yorkshire Police in any capacity. You must have resided in the UK for 3 continuous years immediately prior to application. If you have been abroad during the last 3 years while serving in the UK Armed Forces or working for the UK Government, your application will still be considered.

Please note that South Yorkshire Police is unable to provide visa sponsorship.

Vetting

The vetting level for this role is RV.

Contact Details

For further information about the role, please contact: Neil Hughes on 0114 2964780.

For queries about the application process, please contact [e-mail]

Pre-employment Checks

Should you be successful at the interview stage and before appointment, a number of pre-employment checks are required. Depending on the role, these may include references, medical clearance, vetting clearance, and attendance check.

South Yorkshire Police sets absence criteria of no more than 33 days and / or 5 separate occurrences over the last 3 years. However, this will not be considered until pre-employment check stage. Any period of sickness absence which is as a direct result of a pregnancy will be discounted. Consideration will be given to discounting periods of sickness absence which are disability related.

Diversity & Inclusion

We are proud of being a truly inclusive organisation which provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicity, nationalities, disabilities, sexual orientation, religions, or beliefs and of neurodivergence.

We’re proud to have a workforce that reflects the diversity of the communities we serve. Different backgrounds and experiences make us stronger.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on [e-mail]

Internal Candidates

You must ensure that you apply through the internal jobs board (Opportunity Marketplace via Oracle).

Documents To Review

Police Staff Recruitment Vetting Handbook.

Application Guidance and Tips.

South Yorkshire Police FIT Values.

View our recruitment video: https://youtu.be/2dGn5qti7_c