Occupational Health Admin & Referrals Specialist (Cheshire)

Vita Health Group Limited; Congleton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Career progression opportunities

CPD webinars

Flexible working options

Job summary

Vita Health Group Limited in Cheshire is seeking an organised Administrator to join the Management Referral team. You will support clinicians, coordinate referrals and handle customer enquiries with accuracy.

Based in our Cheshire office, you will maintain records, ensure timely progression of referrals and deliver high-quality administrative support in a busy occupational health setting.

Qualifications

• Experience with Microsoft 365 and bespoke CRM systems.
• Experience in a customer service-focused role.
• Ability to multitask in a busy environment.

Responsibilities

• Provide comprehensive administrative support to the Management Referral team.
• Process management referrals efficiently and in line with policies.
• Respond to customer enquiries professionally and promptly.
• Maintain accurate records and documentation for occupational health referrals.
• Support Occupational Health clinicians with administrative tasks.
• Monitor referral progress and ensure timely actions.
• Liaise with clients, managers, employees and internal stakeholders.
• Ensure confidentiality and data protection compliance.
• Contribute to smooth team operations and high service standards.

Skills

Microsoft 365

CRM systems

Document auditing

Customer service

Multitasking

Tools

Bespoke CRM systems

Job description

Vita Health Group Limited in Cheshire is seeking an organised Administrator to join the Management Referral team. You will support clinicians, coordinate referrals and handle customer enquiries with accuracy.

Based in our Cheshire office, you will maintain records, ensure timely progression of referrals and deliver high-quality administrative support in a busy occupational health setting.