Observability & SRE Engineer — Production Reliability

Ampstek; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Ampstek seeks an SRE to administer and support its production environment and to drive reliability across the Telemetry, Observability, and Monitoring platform. You will work in a global team to improve availability, scalability, and performance of systems used by the group.

The role requires 3+ years IT experience with strong monitoring and observability skills, plus hands-on experience with Grafana, Linux, and CI/CD tooling.

Qualifications

• Minimum 2 years’ experience with Grafana or any other modern observability tools in an administrative capacity for a medium/large scale enterprise.
• At least 2 years’ exposure to Linux OS with solid troubleshooting and day-to-day commands.
• Exposure to Python or Ansible.
• Production support experience – handling requests, incident, problem, change, and release management, on-call handling, user engagement.
• Good communication and interpersonal skills.

Responsibilities

• Champion and support adoption of the TOM observability platform across multiple companies.
• Understand tools and frameworks that provide observability and assist teams with queries and issues.
• Act as custodian of production environment and maintain robust, scalable services aligned with SLAs.
• Prevent incidents and perform effective incident management and RCA when needed.

Skills

Analytical skills

Troubleshooting

Communication skills

Team player

Tools

Grafana

Linux

Python

Ansible

Kubernetes

Docker

GitLab

Jenkins

Nexus

Confluence

JIRA

Job description

Ampstek seeks an SRE to administer and support its production environment and to drive reliability across the Telemetry, Observability, and Monitoring platform. You will work in a global team to improve availability, scalability, and performance of systems used by the group.

The role requires 3+ years IT experience with strong monitoring and observability skills, plus hands-on experience with Grafana, Linux, and CI/CD tooling.