OBP Facilitator

Serco Limited; Bristol; On-site; GBP 29,000; Full time

Job summary

A global service provider in the UK is seeking an Interventions Facilitator to support prisoners at HMP Ashfield. This role involves delivering accredited offending behavior programmes to individuals and groups. You will be responsible for assessing participants, maintaining high-quality programme delivery, and engaging with individuals to foster positive behavioral changes. Ideal candidates will have experience in facilitating group work and strong communication skills. Competitive salary and comprehensive benefits package offered.

Benefits

Up to 6% contributory pension scheme

Employee Assistance Programme

Discounts across 1,000 retailers

Paid volunteering day each year

Qualifications

• Experience facilitating group work and/or working with challenging client groups.
• Strong written and verbal communication skills.
• Ability to build rapport and motivate resistant individuals.
• Effective organisational skills and ability to manage a demanding workload.
• A team player with a reflective, growth‑focused approach.
• Ability to challenge antisocial attitudes appropriately.

Responsibilities

• Deliver structured group and individual sessions using core psychological principles.
• Assess potential participants to determine treatment readiness.
• Keep accurate records, including session notes and reports.
• Engage positively with participants to encourage behavioral change.
• Attend regular supervision and complete mandatory training.

Skills

Facilitating group work

Strong communication skills

Building rapport

Organisational skills

Team player

Challenging antisocial attitudes

Education

Relevant qualifications in psychology or social care

Job description

Full Time, Permanent (37 hours per week)
Salary - £28,410 per annum plus company benefits

Make a real difference. Help change lives.

At HMP Ashfield, we are committed to providing safe, supportive, and rehabilitative environments for those in our care. We are currently seeking a motivated and dynamic Interventions Facilitator to join our team and play a vital role in supporting prisoners to make meaningful and lasting changes to their behaviour.

As an Interventions Facilitator, you will deliver a range of accredited offending behaviour programmes to individuals and groups. Working in line with national guidelines and standards, your primary goal will be to support participants' rehabilitation by ensuring treatment integrity and maintaining high‑quality programme delivery.

Your key responsibilities will include:

• Deliver structured group and individual sessions using core psychological principles and motivational techniques
• Assess potential participants to determine treatment readiness and identify any responsivity needs
• Keep accurate and timely records, including session notes, post‑programme reports, and debriefs
• Engage positively with participants to encourage behavioural change
• Continuously reflect on and improve personal practice in line with the 6 core competencies

• Application of core theories and principles
• Delivering content effectively and responsively
• Encouraging individuals in group settings
• Collaborative and respectful teamwork
• Effective session planning
• Ongoing professional development

• Attend regular supervision and complete mandatory and role‑specific training
• Promote awareness of intervention programmes within the establishment and contribute to staff training
• Support wider departmental and establishment objectives as required

You’ll also receive:

• Pension: Up to 6% contributory pension scheme
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service and free flu jabs
• Training and development: Ongoing support and training opportunities to enhance your skills and career progression, with your professional training fees paid
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Support a charity or organisation with a paid volunteering day each year. Option to donate tax‑free to charities through Payroll Giving, and donate spare pennies from monthly pay to the Serco People Fund Charity
• Employee networks: Join a network where colleagues can come together, meet new people, find support, share ideas and be part of a real community

What you’ll need

Essential Experience and Skills

• Experience of facilitating group work and/or working with challenging client groups
• Strong written and verbal communication skills
• Ability to build rapport and motivate resistant individuals
• Effective organisational skills and ability to manage a demanding workload
• A team player with a reflective, growth‑focused approach
• Ability to challenge antisocial attitudes appropriately

Desirable (but not essential)

• Experience in forensic settings or delivering psychological interventions
• Experience delivering accredited offending behaviour programmes
• Awareness of key psychological theories relevant to offending, including 'what works' literature and motivational techniques
• Understanding of diversity, responsivity, and risk management in offender rehabilitation
• Relevant qualifications or training in psychology, social care, or related fields are advantageous

A little bit about us

At Serco, we're a fast‑growing company serving governments around the globe. We work across Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We're committed to delivering and continuously improving public services guided by our values of Trust, Care, Innovation, and Pride.

Our inclusive recruitment process

We recognise people for their performance and potential. As a Gold Inclusive Employer and Disability Confident Leader, we are committed to fair access to employment and equal opportunities. We welcome flexible working arrangements and provide reasonable adjustments throughout the recruitment process.

Under the Disability Confident Scheme, applicants who meet the minimum criteria will be offered the opportunity to demonstrate their abilities at interview.

Ready to make a difference? Apply today!

Impact a better future at Serco.