NW Café Crew

Ninja Warrior Walsall; Walsall; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Industry-leading pay

50% off food and drinks on shift

50p off hot drinks on shift

50% off for you + 4 on weekdays

50% off entry for you + 4 on weekends

20% off up to 4 parties a year for you

25% off food and drink when not on-shi

Pension Scheme

Discount & reward platform

Birthday paid day off

Job summary

Ninja Warrior Walsall is seeking friendly, energetic crew members to join the Ninja Fuel Crew. You will help in the café, restock, prep food, cook, and serve guests with a focus on delivering a memorable, fast-paced experience for all ages.

Teamwork, reliability, and clear communication are essential as you engage guests, upsell deals, and contribute to a lively arena environment. We offer industry-leading pay and generous shift benefits.

Qualifications

• Genuine ambition to deliver a fun customer experience.
• Comfortable working with children.
• Comfortable in a busy, fast-paced environment.
• Organised and can manage own time.
• Able to learn new skills and information.
• Great team player.
• Able to listen to and action instructions.
• Able to communicate professionally and with respect.
• Experience with food prep is desirable.
• Experience with food safety is desirable.

Skills

Customer service

Team player

Friendly communication

Busy environment

Food preparation

Food safety

Job description

The Ninja Fuel Crew deliver the ultimate food and beverage experience, keeping warriors energised and ready to conquer the course. From epic hot meals to legendary coffees, cakes, and every Mini Ninja’s favourite—slushies—the Fuel Crew ensure guests stay powered up for action.

As part of the Ninja Fuel Crew, you are responsible for maintaining a clean, safe, and immaculate café space, creating memorable moments for guests of all ages. Whether you’re restocking, prepping food, cooking, or serving, you take pride in your arena—working as a united team to deliver hot, fresh fuel right on time.

Commercial awareness is key to this role: helping guests make the most of their visit by offering deals, checking for refills, and engaging in friendly, upbeat conversation that elevates their entire Ninja journey.

Clear, confident communication is essential—this department thrives on teamwork, energy, and hard work, ensuring the Ninja experience is unforgettable from the first obstacle to the last bite.

Skills and experience

• A genuine ambition to deliver a fun customer experience, consistently
• Comfortable working with children
• Comfortable working in a busy, fast-paced environment
• Organised and can manage own time
• Able to learn new skills and information
• Great team player
• Able to listen to and action instructions
• Able to always communicate professionally and with respect
• Experience with food prep, desirable
• Experience with food safety, desirable

Benefits

Industry-leading pay

50% off food and drinks while on shift

50p off hot drinks while on shift

50% off for you + 4 on weekdays

50% off entry for you + 4 on weekends and duringschool holidays

20% off up to 4 parties a year for your family& friends

25% off food and drink when not on shift

Increased holiday leave at 2 and 5 years ofservice

Birthday is a paid day off for everyone

Pension Scheme

Discount & reward platform offeringdiscounts and rewards for leisure, restaurants and high street and onlinestores

PLEASE NOTE- WE CAN ONLY ACCEPT APPLICATIONS FROM THOSE OVER THE AGE OF 18 TO WORK IN OUR KITCHEN/CAFE