Wales Nursing Support Worker (Children's Outpatients)

NHS; Bangor; Hybrid; GBP 27,000 - 28,000; Part time

Job summary

Wales Nursing Support Worker (Children's Outpatients) at Betsi Cadwaladr University Health Board in Bangor is a Band 3, part-time role (7.5 hours per week) in the Paediatric Outpatients department. The post offers pro rata annual salary between £26,813 and £27,890, with duties delivering care under supervision, contributing to patient experience and supporting learning in a friendly multidisciplinary team.

Welsh language skills are desirable; applications may be submitted in Welsh or English,

Qualifications

• Level 3 health care qualification or equivalent evidenced by experience and short courses.
• Knowledge of safeguarding and All Wales guidelines.
• Experience in NHS or health/social care settings.

Responsibilities

• Assist nursing staff in delivering holistic care in outpatient settings.
• Undertake personal and clinical care duties with supervision.
• Update the registered professional on patient condition and progress.
• Maintain safe, hygienic environment following infection control policies.
• Contribute to teaching and supervision of students and junior staff.
• Act in line with organisational values and code of conduct.

Skills

Communication skills

Calm under pressure

Organisational skills

Teamwork

Welsh language skills

Microsoft Office

Teams

Education

Level 3 health care qualification

Tools

Microsoft Office

Teams

Job description

Wales Nursing Support Worker (Children's Outpatients)

Band 3

Main area Paediatric Grade Band 3 Contract Permanent: Part time Hours 7.5 hours per week (Part time hours up to 7.5hrs per week) Job ref 050-ACS819-1026

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Ysbyty Gwynedd Town Bangor Salary £26,813 - £27,890 per annum pro rata Salary period Yearly Closing 25/10/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

The Children’s Outpatient’s Department is looking for an enthusiastic and motivated individual to join our small friendly team. As a department we offer a range of services to children and families and constantly seek ways to develop our service. This is an exciting opportunity for those wishing to learn and develop skills in a supportive environment.

The Outpatient department works closely with our paediatric department and there may be occasion where our staff will undertake clinical shifts on the paediatric ward.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• Works as part of the multidisciplinary team delivering care to patients within the outpatient setting under supervision provided by a registered healthcare professional.
• Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.
• Ensures the registered healthcare professional is regularly updated on the patients/client’s condition and progress.
• Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.
• Contributes to the teaching and supervision of students and junior staff.
• Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW’s in Wales.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

To assist registered nursing staff in providing a high and consistent level of holistic care. Maintaining the dignity and equality of the patient and provision of suitable play/distraction

Reporting to a registered nurse if there is cause for concern with a patients physical health, mental and emotional wellbeing.

To undertake identified allocated tasks in relation to the care environment, and in the relation to the direct care of the patient/client group as identified by the nurse in charge.

Obtaining and testing specimens in concordance with the care plan and reporting and recording results. On completion of NVQ unit or equivalent course.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and/or Knowledge

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

• Experience of working within a relevant heath or social care environment, providing direct patient care
• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Skills and Attributes

• Good communication skills – verbal and written, with the ability to convey information clearly and sensitively
• Ability to work with minimum supervision to a high standard
• Ability to keep calm in stressful situations
• Ability to demonstrate a caring and compassionate approach
• Organisational skills, with the ability to plan and prioritise own and others workload efficiently
• Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such TEAMS
• Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.