Nursery Operations Lead – West Midlands

N Family Club; Birmingham; On-site; GBP 41,000 - 50,000; Full time

Job summary

N Family Club is seeking a Support Manager for the West Midlands to lead nursery operations across Birmingham and Wolverhampton. This field-based role will drive play-based curriculum delivery, team leadership, and quality improvements to deliver exceptional experiences for children and families.

You will manage budgets, compliance, and recruitment while coaching teams and partnering with families. A Level 3 Early Years qualification and safeguarding knowledge are required, with access to

Qualifications

• Level 3 or above Early Years qualification (full & relevant).
• Paediatric First Aid certification (12 hours) and a commitment to maintain it.
• Up-to-date safeguarding knowledge (or willingness to refresh).
• Proven experience in a management or supervisory role, ideally within a fast-paced, multi-site environment.
• Strong organisational and project management skills.
• Excellent communication and interpersonal skills, with the ability to influence at all levels.
• A proactive, solution-focused approach and the ability to work collaboratively.
• A passion for supporting people and driving positive outcomes.
• Alignment with N Family Club’s values of curiosity, positivity, and integrity.

Responsibilities

• Leading and managing all aspects of nursery operations, including team deployment/ rotas, budgets, and compliance
• Driving the delivery of our play-based N Curriculum, ensuring every child thrives
• Developing and inspiring your team through coaching, training, and performance management
• Building strong partnerships with families and the local community
• Ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met
• Overseeing smooth daily routines and an engaging, safe learning environment
• Managing recruitment, inductions, and team retention
• Monitoring quality and implementing continuous improvement plans
• Reporting to senior leadership and contributing to wider organisational goals

Skills

Team leadership

Budget management

Health and safety compliance

Excellent communication

Education

Level 3 Early Years qualification

Paediatric First Aid (12 hours)

Job description

N Family Club is seeking a Support Manager for the West Midlands to lead nursery operations across Birmingham and Wolverhampton. This field-based role will drive play-based curriculum delivery, team leadership, and quality improvements to deliver exceptional experiences for children and families.

You will manage budgets, compliance, and recruitment while coaching teams and partnering with families. A Level 3 Early Years qualification and safeguarding knowledge are required, with access to