Nurse Functional Assessor

RCNi Learning; United Kingdom; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Serco is recruiting a Nurse Functional Assessor to assess how health conditions impact daily living, supporting the DWP. The role offers hybrid working, with a mix of home and assessment centre tasks, and a Monday-to-Friday schedule without nights, weekends, or bank holidays.

Salary ranges from £40,000 to £50,000 with increases during the first 12 months. Benefits include training, CME opportunities, and pension contributions.

Qualifications

• Registered Nurse with active NMC PIN and no restrictions.
• Minimum 1 year post-registration clinical experience.
• Strong written and verbal communication skills.
• Proficient IT skills for report writing and documentation.

Responsibilities

• Conduct assessments with customers via telephone, video, or in-person appointments.
• Evaluate how a health condition affects daily living and mobility activities.
• Gather and analyse clinical information objectively and compassionately.
• Produce detailed, accurate, professional reports for the DWP.
• Deliver a respectful and positive user experience.

Skills

Communication skills

Listening skills

Report writing

IT proficiency

Education

Active NMC PIN

Job description

RGN | RMN | RNLD

Locations: Serco operate in the South West & South Central England, however we are happy to consider candidates from all parts of the UK

Salary: £40,000 - £50,000 With salary increases during your first 12 months

A Work-Life Balance That Works for You

• Monday to Friday only
• No nights, weekends or bank holiday working
• Full-time and part-time opportunities available
• Hybrid working with a mix of home and assessment centre based work

Ready for a New Chapter in Nursing?

If you love nursing but are looking for a role that offers more work-life balance, less physical demand, and the opportunity to use your clinical expertise in a different way, becoming a Functional Assessor could be the perfect next step.

As a Nurse Functional Assessor, you'll continue making a meaningful difference to people's lives without working shifts or providing direct hands on care. Using your clinical knowledge and professional judgement, you'll support the Department for Work and Pensions (DWP) by assessing how a person's health condition or disability impacts their everyday life.

Every assessment you complete helps ensure individuals receive fair and accurate outcomes, making this a truly rewarding role where your nursing skills remain at the heart of what you do.

Why Nurses Choose This Role

Many nurses join us seeking:

• Better work-life balance with predictable weekday hours
• The opportunity to use their clinical skills in a new way
• Reduced physical demands compared with front-line nursing roles
• Hybrid working opportunities
• Continuous medical education and career progression
• Support with NMC revalidation and professional registration fees
• A rewarding career where clinical judgement remains central to decision making

Whether your background is in acute care, community nursing, mental health, learning disabilities, primary care, care homes or specialist services, your experience is highly valued here.

What You'll Be Doing

As a Functional Assessor, you will:

• Conduct assessments with customers via telephone, video, face-to-face appointments, or by reviewing submitted evidence.
• Explore how a person's condition affects their ability to complete daily living and mobility activities.
• Gather and analyse clinical information objectively and compassionately.
• Use your nursing knowledge and observational skills to form evidence-based opinions.
• Produce detailed, accurate and professional reports for the DWP.
• Deliver a positive experience by treating every individual with dignity, empathy and respect.

What We're Looking For

• Registered Nurse (RGN, RMN or RNLD)
• Minimum 1 year post-registration clinical experience
• Active NMC PIN with no restrictions
• Strong communication and listening skills
• Ability to write clear, accurate reports
• IT proficiency

Comprehensive Training & Ongoing Support

• A fully comprehensive training programme
• Dedicated support from experienced clinical colleagues
• Ongoing coaching and mentorship
• Structured induction into the Functional Assessor role
• Support with NMC revalidation requirements
• Access to over 1,100 learning and development courses

We understand that moving away from traditional nursing can feel like a big step and thats why you'll be supported every step of the way as you transition into your new career.

Benefits You'll Value

Financial Benefits

• Salary of £40,000 - £50,000
• 5% training bonus upon becoming an approved assessor
• Quarterly performance bonus of up to 10%
• NMC registration fees reimbursed
• Up to 6% contributory pension

Time Off

• 25 days annual leave plus all bank holidays
• Option to purchase up to 5 additional days' leave

Health & Wellbeing

• Virtual GP access 24/7
• Employee Assistance Programme
• Bupa Anytime HealthLine
• Wellbeing app and support resources

Career Development

• Funded qualifications and apprenticeships
• Extensive CME opportunities
• Internal progression pathways
• Mentoring and leadership development programmes

Additional Perks

• Discounts across 1,000+ retailers
• Paid volunteering day
• Inclusive employee networks
• Access to Serco-managed leisure facilities at discounted rates

Join a Team That Values Your Nursing Expertise

Your nursing experience has equipped you with critical thinking, clinical judgment, communication and assessment skills that are highly valued in this role.

If you're looking for a rewarding career where you can continue changing lives while enjoying greater flexibility and work-life balance, we'd love to hear from you.

Our inclusive recruitment commitment:

We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).