Nurse Case Manager

Routes Healthcare (North) Limited; Sefton; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

EAP (Wellbeing support)

25 days holiday + bank holidays + your

Buy and sell holiday scheme

Pension scheme

Bonus based on service performance

Friendly and supportive workplace

Job summary

Routes Healthcare (North) Limited is seeking a Nurse Case Manager to oversee complex care packages and deliver person-centred care. You will manage care plans, lead clinical assessments and support the care team to maintain high clinical standards within the community.

Role involves coordinating with central support and internal teams to ensure smooth operation, compliance with CQC, and ongoing professional development for staff.

Qualifications

• RN qualification (Adults) with valid NMC pin.
• Experience in high dependency or critical care (advantageous).
• Experience in tracheostomy and ventilation management in a community setting (desirable).
• Computer literate with Word, Excel and Outlook.
• Good understanding of CQC regulations.
• Excellent communication skills, written and verbal.
• Flexible, autonomous and well-organised.
• Access to a car for work purposes.

Responsibilities

• Manage complex care packages, clinically and holistically.
• Develop, review and implement care plans and risk assessments.
• Oversee clinical training needs of the care team.
• Engage in MDT meetings and work with clinical commissioning groups.
• Conduct competency assessments for care staff.
• Carry out care package reviews.
• Audit client notes and medication records.

Skills

Communication

Autonomous

Organised

Car required

Education

RN qualification (Adults) with NMC pin

Tools

Word

Excel

Outlook

Job description

Office Location: Fazakerley

Area Covering: Merseyside and West Lancashire

Salary:£40,000 Plus Bonus

Contract: Full-Time, Permanent

Are you a Registered Nurse looking for a new challenge? Do you have the passion and drive to make a real difference?

An exciting opportunity has arisen for a Nurse Case Manager to join Routes Healthcare, where you'll play a pivotal role in supporting and overseeing complex care packages — maintaining the highest standards of clinical excellence and facilitating truly person-centred care.

A Little About Us

At Routes, we're an incredible team of people from all walks of life, brought together by one thing: we all care about making a difference. Not just for our clients, but for our workers too.

For the last 15 years, we've been delivering high standards of care that put people's wants and needs at the heart of everything we do — helping people live the way they choose, in the comfort of their own home.

If that sounds like a team you'd like to be part of, we're already on to a winner. But let us sweeten the deal a little more.

We want to help you flourish — Routes gives you the tools so you can focus on what truly matters: delivering excellent care to your community.

What does that look like in practice?

Centralised support teams keeping things running smoothly in the background — HR, Payroll, Quality and Marketing to name a few

Support to enhance your learning, NMC revalidation and regular clinical supervision, backed by a network of experienced clinicians

Our in-house recruitment team ensuring you have the staff you need, with zero agency use

Routes Academy — keeping the team highly trained and giving both you and our healthcare workers real opportunities to progress and develop

Digital Care Plans for a more efficient, modern operation

Our own friendly IT team on hand whenever you need them

And Of Course, The Perks

• Wellbeing and financial support through our Employee Assistance Programme (EAP)
• 25 days holiday plus bank holidays — and an extra day off for your birthday
• Buy and sell holiday scheme
• Pension scheme
• A competitive salary plus an attractive bonus package based on service performance
• A fun, friendly and genuinely supportive place to work

What your day-to-day will look like

• Managing complex care packages, both clinically and holistically
• Developing, reviewing and implementing care plans and risk assessments
• Managing the clinical training needs of the care team, maintaining an appropriate skill mix to ensure safe and effective practice
• Engaging in networking, attending MDT meetings and working with clinical commissioning groups
• Conducting new and ongoing competency assessments with care staff
• Carrying out care package reviews
• Auditing client notes and medication records

What we're looking for

• RN qualification (Adults) with a valid NMC pin
• Experience in a high dependency or critical care setting (advantageous)
• Experience in tracheostomy and ventilation management in a community setting (desirable)
• Computer literate with working knowledge of Word, Excel and Outlook
• A good understanding of CQC regulations
• Excellent communication skills, both written and verbal
• Someone passionate about putting people first
• Flexible, autonomous and well-organised
• Access to a car for work purposes

This could be the start of something really special — for you and for the people in our community whose lives you'll help to change.