Nurse Case Manager

Leaders In Care Ltd; Esher; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Pension scheme

Employee Assistance Programme

Ongoing professional development

Job summary

Leaders In Care Ltd is seeking an experienced Nurse Case Manager in Esher, offering hybrid working between office and home. The role focuses on coordinating complex medical cases and repatriation while applying clinical judgement from a nursing background.

You will support overseas patients, liaise with medical teams, and provide clinical input on difficult cases. The position suits acute/EM/critical care nurses seeking a non-frontline return to clinical work.

Qualifications

• Current NMC registration as a Registered General Nurse.
• At least 3 years' recent clinical nursing experience.
• Strong acute, emergency or critical care experience.
• Excellent clinical assessment and decision‑making skills.
• Confidence managing complex and potentially urgent medical situations.
• Strong written and verbal communication skills.
• Ability to manage your own caseload and priorities.
• Good IT skills and confidence using digital systems.

Responsibilities

• Manage a varied caseload of emergency medical assistance cases.
• Coordinate complex medical and repatriation cases.
• Support patients receiving treatment in hospitals overseas.
• Review clinical information and make informed clinical decisions.
• Provide non-diagnostic medical advice to patients and policyholders.
• Liaise with hospitals, consultants and overseas healthcare providers.
• Provide clinical input and escalation on complex cases.
• Work closely with doctors, medical assistance teams and repatriation coordinators.
• Support airline and occupational health medical services.

Skills

NMC registration

Clinical nursing experience

Acute/EM/critical care

Clinical assessment

Decision making

Communication skills

Caseload management

IT skills

Education

Registered General Nurse

Tools

Digital systems

Job description

Nurse Case Manager
Up to £45,000 per annum | Esher| Hybrid Working | 36 Hours Per Week

Are you an experienced Registered Nurse looking to step away from frontline nursing while continuing to use your clinical judgement every day?

We're recruiting for an experienced Nurse Case Manager to join a private international healthcare organisation based in Esher, working on a hybrid basis between the office and home.

This is an excellent opportunity for an acute, emergency or critical care nurse to move into clinical case management, supporting patients overseas, reviewing complex medical cases and coordinating emergency medical assistance and repatriation.

What's on Offer?

• Salary up to £45,000 per annum
• Hybrid working – Esher office and home-based
• 36-hour working week
• Private healthcare
• Life insurance
• Pension scheme
• Employee Assistance Programme
• Ongoing professional development

The Role

As a Nurse Case Manager, you'll:

• Manage a varied caseload of emergency medical assistance cases
• Coordinate complex medical and repatriation cases
• Support patients receiving treatment in hospitals overseas
• Review clinical information and make informed clinical decisions
• Provide non-diagnostic medical advice to patients and policyholders
• Liaise with hospitals, consultants and overseas healthcare providers
• Provide clinical input and escalation on complex cases
• Work closely with doctors, medical assistance teams and repatriation coordinators
• Support airline and occupational health medical services

What We're Looking For

You'll need:

• Current NMC registration as a Registered General Nurse
• At least 3 years' recent clinical nursing experience
• Strong acute, emergency or critical care experience
• Excellent clinical assessment and decision-making skills
• Confidence managing complex and potentially urgent medical situations
• Strong written and verbal communication skills
• Ability to manage your own caseload and priorities
• Good IT skills and confidence using digital systems

Experience within A&E, ICU, HDU, CCU, acute medicine, acute surgical nursing or critical care would be particularly well suited to this position.

Previous experience within nurse case management, clinical case management, medical assistance, repatriation, travel health, international healthcare or medical insurance would be advantageous, but isn't essential.

Interested?

This is a great opportunity to move into Nurse Case Management while continuing to use your nursing experience, clinical knowledge and decision-making skills.

You'll work on varied international medical cases, support patients through complex healthcare situations and enjoy a more structured working environment with hybrid flexibility.

REF: LICSF