NUFC - Meetings and Events Operative

Sodexo; Newcastle upon Tyne; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Many employee benefits

Rewards and recognition

Job summary

Sodexo Live! is recruiting a Meeting and Events Operative to join our team at Newcastle United Football Club. You will ensure high standards of service across front of house, back of house and kitchen communications, and adapt to last-minute event changes to deliver exceptional guest experiences.

We value reliability, attention to detail, and the ability to work both as part of a team and independently. Shifts run Mon-Sun between 9am and 4pm; salary is £13.45 per hour with benefits and a

Qualifications

• Experience dealing with customers and clients.
• High levels of organisation, and a proactive approach to working.
• Adaptable to changes and flexible in the approach to work.
• Experience of working within a large operation with high volume meetings and events and match day operations.
• Sodexo safety culture and compliance with Health & Safety practices.

Responsibilities

• Ensure front of house service and guest relations.
• Coordinate with front of house, back of house and kitchen teams.
• Prepare function areas and maintain hygiene standards.
• Ensure waste disposal per guidelines and regulations.
• Attend meetings and training sessions as required.
• Be flexible to move to other areas as needed.

Skills

Customer service

Organisational skills

Adaptability

Events experience

Safety awareness

Job description

At Sodexo we know how important our family of front of house staff are - keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for a Meeting and Events Operative to join our prestigious team at Newcastle United Football Club.,

• Ensuring strict adherence to best practice as set out in M&E SOP.
• Clear communication between departments including the front of house, back of house and kitchen teams.
• To ensure that you are entirely customer focused and ensure that excellent customer service is delivered at all times.
• To be aware constantly of amendments to events, accommodating changes as necessary.
• To wear full and correct uniform at all times when on shift, including any Personal Protective Equipment which you have been issued with.
• To ensure the preparation of all function areas, the quality of service and standards of hygiene within the catering facility conforms to company standards.
• To make use of quiet periods during the day to ensure the necessary preparation is done for the following day.
• Safe disposal of all waste produced during service in accordance with Sodexo's site-specific Waste Management guidelines.
• To attend all meetings and training sessions when required.
• To consistently show a proactive and flexible approach to all areas of your work and work to the best of your ability at all times.
• To complete any reasonable request whilst being adaptable to changes.
• Comply with all company Terms & Conditions including grooming and social media policies.
• Assisting with housekeeping where necessary including laundry and linen duties
• To be willing to assist/move to other areas of the business to further develop skills or meet the demands of the business
• To work front of house, providing the highest possible level of customer service and ensuring good customer relations prevail at all times.
• To ensure the quality of food and beverage served is of the highest possible standard.
  We want you to bring your can-do attitude, flexible approach, and your great reliability with you, when you join us. Don't forget to bring you excellent attention to detail and exceptional communication skills too!

Being a team player is important, but you'll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we'd love to hear from you! ,

• Experience dealing with customers and clients.
• High levels of organisation, and a proactive approach to working.
• Adaptable to change and flexible in the approach to work.
• Experience of working within a large operation with high volume meetings and events and match day operations
  Sodexo embeds a strong Safety culture in everything we do. There'll be company procedures to follow alongside our Health & Safety practises so it's vital that you'll champion this., Sodexo Live!, Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won't just craft the moment… you'll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
• £13.45 per hour
• No set shift pattern, shifts can be Monday-Sunday, between the hours of 9am-4pm
• Many employee benefits, rewards and recognition.