Noticing & Permits Specialist

M J QUINN INTEGRATED SERVICES LIMITED; Liverpool; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Standard Benefits Package

33 days holiday including Bank Holiday

Résumé du poste

MJ Quinn Integrated Services Limited is seeking a Noticing Co-ordinator to submit notices to local authorities and liaise with them to ensure works progress on time. You will provide feedback to operations teams to maintain relationships with local authorities.

The role requires experience in permitting/noticing, excellent communication and numeracy skills, and a customer-service focus. Based in Knowsley with relocation to L24, it operates Monday to Friday, 8:30am–5:00pm, £26,000 per year.

Qualifications

• Excellent communication skills
• Competent on Excel
• Permitting/ noticing experience (preferred)
• Customer service skills
• Have a high standard of numeracy.
• Be educated to a GCSE level B+ in Mathematics & English (or equivalent).
• Be computer literate.
• Have strong written and verbal communication skills.

Responsabilités

• To act as a point of contact to deal with queries from the local authorities and MJQ operations team.
• Notices on the “required by date” as requested from the operations team.
• Managing the day-to-day work volumes for Noticing & Permits through our internal processes and systems.
• Follow the street works notification as per Highways Authority guidelines and processes.
• Manage all works comments and associated modifications in a timely manner.
• Follow Noticing and Permit processes, using third party sources and websites to obtain date certainty.
• Delivering excellent customer service to our customers to ensure the best customer experience.
• Assessing permit applications from operations staff to ensure all works are compliant with legislation and appropriate permit scheme operations.
• Receiving and recording timely starts, stops, and register activities to avoid financial penalty.
• To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards.
• Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved.
• Work as part of a larger team to develop working practices and procedures.
• Work safely and responsibly within MJ Quinn’s values and operational policies, procedures, and accepted behaviours to avoid harm to yourself, those around you and our neighbours and communities.

Connaissances

Communication

Excel

Permitting experience

Customer service

Numeracy

GCSE Maths & English

Computer literacy

Written & verbal communication

Formation

GCSE Maths & English

Description du poste

MJ Quinn Integrated Services Limited is seeking a Noticing Co-ordinator to submit notices to local authorities and liaise with them to ensure works progress on time. You will provide feedback to operations teams to maintain relationships with local authorities.

The role requires experience in permitting/noticing, excellent communication and numeracy skills, and a customer-service focus. Based in Knowsley with relocation to L24, it operates Monday to Friday, 8:30am–5:00pm, £26,000 per year.