North Cumbria Home Oxygen Service Administrator

Ncic; Wigton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes

Vivup counselling service

Job summary

North Cumbria Home Oxygen Service at NCIC invites applications for a Band 3 administrative role based in Wigton. The post supports the clinical team with clerical duties, coordinating office procedures and acting as a key contact for the service.

The role focuses on accuracy, organisation and patient-centred communication. The successful candidate will join a patient-focused oxygen service, working standard hours Monday to Friday, with pro rata salary £25,760–£27,476 and a permanent contract.

Qualifications

• GCSE maths and English
• ECDL or equivalent
• Excellent IT skills including Microsoft Office

Responsibilities

• Provide effective clerical and administrative support to the North Cumbria Oxygen service
• Coordinate and implement office procedures with strong organisational skills
• Be the first point of contact for the service, requiring clear communication
• Support service hours Monday to Friday 08:30–16:30 and liaise with internal/external stakeholders

Skills

Organisational skills

Communication

Multitasking

Numerical skills

Education

GCSE maths

GCSE English

ECDL or equivalent

Tools

Microsoft Office

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

NHS AfC: Band 3

Main area Home oxygen Service Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Monday - Friday. 08:30-16:30) Job ref 262-A-26-8201310-A

Site Wigton Community Hospital Town Wigton Salary £25,760 - £27,476 Per Annum Pro Rata Salary period Yearly Closing 18/10/2026 23:59

Job overview

North Cumbria Home Oxygen Service is looking for a highly motivated and organised administrator to join our friendly and supportive team. This is an exciting opportunity to play an integral part in the running of the home oxygen service across North Cumbria.

The administrator role is fundamental to supporting our clinical team. The role is suited to someone who can offer impeccable written and verbal communication skills. Who is dynamic, enthusiastic and passionate about contributing to our highly patient focused oxygen service.

Main duties of the job

The post holder will be responsible for providing effective and efficient clerical and administrative support to the North Cumbria Oxygen service (NCHOS). The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of NCIC trust administrative systems.

The post holder will often be the first point of contact and a focal point for the service requiring clear communication and liaison skills.

The operational hours for the service are Monday- Friday 08:30-16:30. The service does not operate over weekends or bank holidays.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

JOB DESCRIPTION :

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Person specification

Qualifications

• GCSE maths and English
• ECDL or equivalent

Knowledge and Experience

• Comprehensive knowledge of Microsoft packages.
• Advanced keyboard skills.
• Ability to communicate in a clear and concise manner.
• Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
• Good numerical skills.
• Ability to multi-task and prioritise own workload.
• Knowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness.
• Working knowledge of NHS procedures and guidelines.
• Be able to organise internal and external and remote meetings, room bookings and minute taking.
• Good command and understanding of English, punctuation and grammar
• Understanding of the Data Protection Act.
• Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
• Knowledge and understanding of guidelines relating to Oxygen service provision.
• Knowledge of regional groups relating to Home Oxygen provision

Skills and Aptitudes

• Ability to liaise at all levels including patients and sometimes in upsetting circumstances.
• Experience of successfully working within tight time frames and to deadlines
• A positive and encouraging attitude despite obstacles
• Experience managing challenging behaviour.
• Experience of providing specialist clerical services to a community based home Oxygen service
• Ability to interpret oxygen concordance data.

Other Requirements

• Well organised, able to prioritise and work on own initiative
• Able to work effectively as part of a small team
• Willing to learn new skills

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Allyson Todd Job title North Cumbria Home Oxygen Service Team Lead Email address [e-mail] Telephone number 07966715646 Additional information

In the absence of the team lead. Specialist oxygen nurse Melanie Dustin can be contacted on [e-mail]

If you have problems applying, contact

Address South Parkhouse Building
Baron Way
Kingmoor Park
Carlisle
Cumbria
CA6 4SJ
Telephone [phone]