Non-commercial Research Coordinator

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Flexible working hours

Excellent pension scheme and annual-le

On-site nursery

Discounts at staff cafes

Free parking and Park & Ride

Staff counselling services

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a non-commercial research coordinator to join the Research and Development team on a 23-month fixed term contract or secondment.

You will help develop a comprehensive coordinated service for all research across the Trust, improve processes, build relationships with staff in other organisations and within NNUH, monitor study setup times against targets and drive improvements to recruitment and performance.

Qualifications

• Significant experience in a research support environment within the NHS.
• Strong communication skills and ability to work with diverse teams.
• Experience in line management.

Responsibilities

• Facilitate necessary procedures to enable non-commercial research studies to take place.
• Attend specialty meetings, raise the profile of key performance indicators and support researchers to promote NNUH as an attractive research partner
• Propose and implement improvements in systems, processes and communications to facilitate growth of NNUH research
• Identify opportunities and ways to improve processes ensuring continuous improvement in achievement of national targets for recruitment numbers, recruitment to time and target etc.

Skills

Communication skills

Research support experience

NHS R&D systems understanding

Line management experience

Job description

23 months fixed term contract/ secondment opportunity

The Research and Development department at NNUH is growing and an exciting opportunity has arisen for a non-commercial research coordinator to join a supportive and dynamic team to help us develop our service.

This is a new role for the team and working in partnership with the existing coordinators will jointly provide a comprehensive coordinated service for all research in the Trust. As non-commercial research Coordinator you will be responsible for improving processes and ways of working to drive continuous improvement in achievement of national targets.

Our ideal candidate will need to have excellent communication skills. If you have significant experience of working in a research support environment with an understanding of NHS R&D systems, together with line management experience, we would love to hear from you.

Interview date: 02 October 2026.

The Non-commercial Research Coordinator has responsibility for developing and facilitating non-commercial research being undertaken at NNUH, including research registered on the NIHR Clinical Research Portfolio. They will do this by improving processes and ways of working, building relationships with key staff in other organisations as well as in NNUH.

They will monitor study set-up times against national targets, driving consistent ways of working and identifying and implementing changes in local processes to achieve key performance indicators.

Key Responsibilities Include

• To facilitate necessary procedures to enable non-commercial research studies to take place
• To attend specialty meetings, raise the profile of key performance indicators and support researchers to promote NNUH as an attractive research partner
• To propose and implement improvements in systems, processes and communications to facilitate growth of NNUH research
• Identify opportunities and ways to improve processes ensuring continuous improvement in achievement of national targets for recruitment numbers, recruitment to time and target etc.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

For further details / informal visits contact: Name: Julie Dawson Job title: Research Services Manager Email address: [e-mail] Telephone number: 01603 289819