Nightshift Store Manager: Replenishment & Operations

Sainsbury's Limited; Crawley; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Discount card 10%

Annual bonus

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work

Gym offers

Job summary

Sainsbury's in Crawley is seeking a dedicated nightshift manager to lead overnight replenishment, organise the warehouse and ensure shelves are ready for opening. You’ll oversee end-to-end activities and serve customers with excellence.

You will coach teams, manage performance, scheduling and safety, and ensure KPI targets are met while maintaining high standards of customer service during out-of-hours trading.

Qualifications

• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of leading a team in a fast-paced, customer-facing environment — motivated others, driven performance, and kept operations running smoothly.
• Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
• Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• Has managed employee relations issues, including performance and absence management.
• Desirable - Has worked night shifts in a high-volume, operational environment — you’ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading.

Responsibilities

• Lead overnight replenishment across the store and prioritise deliveries, organise the warehouse and replenish shelves.
• Occasionally run a full store operation overnight, ensuring safety and wellbeing of colleagues.
• Ensure standards are excellent by morning so the store is ready to serve customers.
• Manage performance, disciplinaries, scheduling and pay to support a smooth operation.

Skills

Nightshift leadership

Team coaching

KPI delivery

Customer service

Job description

Sainsbury's in Crawley is seeking a dedicated nightshift manager to lead overnight replenishment, organise the warehouse and ensure shelves are ready for opening. You’ll oversee end-to-end activities and serve customers with excellence.

You will coach teams, manage performance, scheduling and safety, and ensure KPI targets are met while maintaining high standards of customer service during out-of-hours trading.