Nightshift Food Customer Assistant – Frontline

Marks & Spencer Plc; Throop; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of our fast-growing retailer. You will deliver five-star service, fill shelves, and engage customers with product knowledge.

This role involves night shifts, flexibility, and using Sparks App and in-store devices to help customers find what they need. You'll be a team player ready to adapt to busy conditions and meet customer demand with a can-do attitude.

Qualifications

• Frontline retail experience beneficial.
• Ability to work night shifts and weekends.
• Willingness to learn product knowledge and upsell.

Responsibilities

• Provide five-star customer service at pace.
• Assist customers with product information and recommendations.
• Operate Sparks App and in-store devices.
• Work across store areas as needed.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of our fast-growing retailer. You will deliver five-star service, fill shelves, and engage customers with product knowledge.

This role involves night shifts, flexibility, and using Sparks App and in-store devices to help customers find what they need. You'll be a team player ready to adapt to busy conditions and meet customer demand with a can-do attitude.