Nights transport co-ordinator

Hollybank Trustees Ltd; Warrington; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Holiday loyalty scheme

Employee resource groups

Flexible hours

Health care scheme

Job summary

GBA Logistics in Warrington is seeking a Night Transport Operations Co-ordinator to oversee overnight transport planning, driver allocation, and live monitoring from the Birchwood office. You will engage directly with customers to provide updates and resolve issues, ensuring service levels are met across shifts.

The role demands experience in transport planning, knowledge of driver hours legislation, and the ability to stay calm under pressure.

Qualifications

• Proven experience in transport planning, logistics operations, or a similar fast-paced operational environment.
• Strong understanding of transport compliance, driver hours legislation, and Working Time Regulations.
• Confident decision-maker with the ability to remain calm and effective under pressure.
• Excellent communication and interpersonal skills, with the ability to manage customer relationships professionally.
• Highly organised with strong attention to detail and accuracy.

Responsibilities

• Deliver and manage the overnight transport plan.
• Allocate drivers, vehicles, and workloads effectively.
• Monitor live operations and resolve issues as they arise.
• Act as the overnight customer contact and provide service updates.
• Ensure compliance with driver hours, Working Time Regulations, and company policies.
• Conduct driver briefings, debriefings, audits, and initial incident investigations.
• Maintain accurate transport management system data and vehicle tracking records.
• Support drivers with operational issues such as diversions, site access problems, and breakdowns.

Skills

Transport planning

Logistics operations

Night shift management

Customer communication

Compliance knowledge

Tools

Microsoft Office

Transport management systems

Vehicle tracking systems

Job description

Location: On site / WA5 3AZ, UK
job type: Permanent / Full-time
Sector and subsector: Supply Chain | Logistics
Annual Salary range:from £ 28,000.00 to £ 30,633.00

We're Hiring! Operations Coordinator (Nights) at GBA Logistics

Location: Warrington | Full-time, working a rotating 4 on 4 off shift pattern, 18:00- 06:00

Are you passionate about delivering excellence every step of the way? If so, we want you.

The Role

We are seeking a professional and proactive Night Transport Operations Co-ordinator to support the delivery of GBA’s transport services onsite at our Birchwood office. This role combines operational coordination with direct customer interaction. The Co-Ordinator will be responsible for driver allocation and planning, real-time monitoring, compliance checks, and system accuracy, while also engaging directly with the customer to provide updates, resolve issues, and ensure service levels are consistently met. This skilled role requires operational expertise and excellent communication.

What We Offer

• Holiday loyalty scheme
• Inclusive culture with employee resource groups
• Flexibility: [Remote options, working hours]
• Company Health Care Scheme
• Enhanced Maternity & Paternity Package

Key Responsibilities for Operations Coordinator

• Deliver and manage the overnight transport plan.
• Allocate drivers, vehicles, and workloads effectively.
• Monitor live operations and resolve issues as they arise.
• Act as the overnight customer contact and provide service updates.
• Ensure compliance with driver hours, Working Time Regulations, and company policies.
• Conduct driver briefings, debriefings, audits, and initial incident investigations.
• Maintain accurate transport management system data and vehicle tracking records.
• Support drivers with operational issues such as diversions, site access problems, and breakdowns.

About You

We’re looking for someone who brings:

• Proven experience in transport planning, logistics operations, or a similar fast-paced operational environment.
• Strong understanding of transport compliance, driver hours legislation, and Working Time Regulations.
• Confident decision-maker with the ability to remain calm and effective under pressure.
• Excellent communication and interpersonal skills, with the ability to manage customer relationships professionally.
• Highly organised with strong attention to detail and accuracy.
• Proficient in Microsoft Office and experienced in using transport management and vehicle tracking systems.
• Able to work independently on night shifts, taking ownership of operational performance.
• Proactive and solutions-focused, with the ability to anticipate issues and prevent service disruption.

The ideal candidate would demonstrate:

• Operational control and planning expertise.
• Strong compliance awareness.
• Calmness under pressure.
• Ownership and accountability.
• Effective communication with drivers, customers, and stakeholders.

About Us

GBA Logistics is a trusted provider of end-to-end supply chain solutions, delivering reliable freight, warehousing, and distribution services across multiple industries and countries. Backed by smart technology and a skilled team, we prioritise speed, transparency, and customer satisfaction—every step of the way. We’re committed to operational excellence, sustainability, and creating an inclusive workplace where people thrive.

We are an equal opportunities employer. Our people have made us the success that we are today and are the key to our continued growth moving forwards. We recognise the unique and valuable contributions that arise from a diverse and inclusive workforce built up from people with different backgrounds, cultures, experiences, and skillsets, that when combined together, help our business to thrive.

Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via [e-mail]

Please note that due to the high volume of applications, we may not be able to respond to everyone individually. However, if you would like feedback on your application, feel free to reach out to us directly.