Nights Team Member

Warner Hotels; Norton-on-Derwent; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Free gym access

60% onsite food discount

Pension scheme

Career development

28 days annual leave

Cycle to Work

Staff discounts

Employee assistance

Job summary

Norton Grange Coastal Village is seeking a Night Team Member to join Warner Hotels. You will contribute to the night shift reception and guest experience, helping to ensure smooth operations while the hotel is quiet.

The role offers flexible part-time hours, with opportunities to grow within a supportive team, including access to staff benefits. Pay ranges from £11.35 to £13.21 per hour, depending on age, and includes benefits such as gym access, staff discounts, and a pension.

Qualifications

• No experience required, friendly and guest-focused.
• Willingness to learn about our services and products.
• Ability to support the wider team and guest journey.

Responsibilities

• Deliver excellent customer service on reception during night shifts.
• Assist Night Team Leader to ensure smooth hotel operations at night.

Skills

Customer service

Willingness to learn

Guest focus

Job description

Nights Team Member

Employer
Warner Hotels

Location
Norton Grange Coastal Village, Norton Grange, PO41 0SD

Salary
£11.35 - £13.21 / hour

Closing date
20 Oct 2026

Job Type
Front of House jobs, Bar, Waiter, Waitress, Front of House and Service, Housekeeping jobs, Housekeeping Supervisor

Sector
Hotels jobs

Contract Type
Part Time/Flexible

Job Details

Join our team at Norton Grange part of the Warner Hotels Group. Set within magnificent grounds, Norton Grange is part of the Warner Hotels Group. It's a beautiful, coastal, 202-bedroom chalet village with a theatre, purpose-built leisure facilities, a restaurant, and award-winning gardens that feature beautiful views of the Solent. It's close to the port of Yarmouth on the Isle of Wight

Up to £12.71 per hour (dependent on your age)

We have a fantastic opportunity for a Night Team Member at Warner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Team Leader and team you will be a key part of the smooth running of hotel during the night.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels?

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.

What skills do I need?

• No experience necessary - just a promise to come to work as your whole authentic self.

Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]

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