Nights, 4 on 4 off – Retail Customer Service Assistant, Chelmsley Wood Service Station, Birmingham

THE KAY GROUP (UK) LIMITED; Birmingham; Vor Ort; GBP 15.000 - 22.000; Vollzeit

Benefits dieser Stelle

15% Off In Store

5p per litre off fuel

Loyalty Bonus

Cycle to Work Scheme

Quality Bespoke Uniform

Zusammenfassung

The Kay Group (UK) Limited is seeking a Customer Service Assistant at Chelmsley Wood Service Station. The role involves advising and serving customers, processing deliveries, merchandising stock, and cash handling, with a focus on maintaining a pristine store for morning trade.

Night staff work 11pm–7am on a 4 on 4 off pattern, averaging about 28 hours per week. In-store benefits include discounts, fuel offers, loyalty bonuses, and cycle-to-work options, all within a supportive team environment.

Aufgaben

• Advising and serving customers
• Handling cash and card transactions
• Processing deliveries and stock merchandising
• Maintaining housekeeping and store presentation
• Ensuring night-time store readiness for morning trade

Jobbeschreibung

Location

Chelmsley Wood Service Station

Hours

4 on 4 off shift pattern – average 28 hours – 11pm – 7am

Pay

£13.50 per hour

Employee Benefits

15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform

About The Role

As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first class customer experience. Customers are the reason why we are all employed!

The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures. Our night staff ensure the store is ship shape for the morning trade; fully faced, date checked and gleaming!

We provide a safe, friendly working environment with high levels of training and support. We provide quality uniforms. Our employees work independently and as part of a team and adhere to personal presentation, hygiene and safety standards at all times.

We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether shopping for groceries, buying fuel, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.